Professional Experience:
I have accumulated 14 years of rich experience within Not-for-Profit organizations, specializing in eye care, disability services, and special education. Recently left the General Manager and Administrator position from Kalyanam Karoti since 2011, I have developed deep expertise in organizational management and high-level administrative support across various thematic areas. My professional journey also includes foundational leadership as an Administrative Officer in the education sector and five years as a business owner, providing me with a diverse perspective on operational leadership.
A defining highlight of my career was serving as a core member for the "Establishment of New project: 400 Bed Super Specialty Eye Hospital at Mathura". I played an active role throughout the entire lifecycle of this project, from initial strategic planning and construction oversight to material selection and vendor management. This project showcased my ability to manage high-stakes, large-scale infrastructure developments while successfully driving fundraising and donor management initiatives.
In my daily operations, I supervise complex hospital functions including OPD/IPD flows, OT coordination, staff deployment, and facility management. I am responsible for driving the P&L of the hospital, ensuring optimal resource utilization, and minimizing expenses while identifying new avenues for revenue growth. This role involves managing doctor schedules, fostering long-term relationships with consultants and surgeons, and implementing standardized clinical protocols to ensure the delivery of high-quality patient care
I possess a strong track record in resource mobilization by discovering and converging CSR opportunities at local, district, and state levels. I excel at transforming patient satisfaction into long-term donor support and managing all marketing and outreach campaigns to strengthen the organization's brand presence. My role involves reporting directly to Trustees, ensuring organizational accountability, and the effective implementation of all operational and public relations strategies.
Complementing my management skills is a deep technical proficiency in IT, ERP systems, and networking, which I leverage to streamline data capturing and enhance reporting quality. I maintain rigorous financial oversight, performing quarterly audits, budget forecasts, and revenue tracking to ensure transparency and compliance. My professional approach is defined by creative problem-solving, thought leadership, and a commitment to working in a highly structured and organized manner.