Professional Experience:
I am a senior FMCG and F&B industry leader with over 27 years of experience across Nestlé South Asia, Perfetti Van Melle and Britannia Industries. My expertise spans supply chain management, manufacturing, logistics, distribution, procurement, customer service, business transformation and operational excellence. I combine strategic thinking, analytical problem-solving and hands-on execution to deliver measurable business results.
At Nestlé, I held leadership responsibilities across supply chain, logistics and customer-facing operations. As Head of Supply Chain for the West India region, I supported a business generating approximately ?3,000 crore in annual revenue. As National Logistics Manager, I managed a distribution budget of approximately ?600 crore, focusing on cost optimisation, network efficiency, productivity and service delivery. I also led customer service operations for a network of over 3,000 distributors across General Trade, Modern Trade, e-commerce and quick commerce. My responsibilities included improving customer experience, strengthening processes and coordinating cross-functional initiatives. Additionally, I played a key role in building a global customer contact centre in Gurgaon and gained international exposure through a global replenishment and customer satisfaction assignment in Switzerland.
At Perfetti Van Melle, I focused on logistics effectiveness, cost reduction, productivity improvement and operational performance. My contributions included logistics cost reductions exceeding 16%, supported by process improvements and greater operational efficiency. This experience strengthened my capabilities in driving continuous improvement and translating operational initiatives into measurable business outcomes.
At Britannia Industries, I contributed to manufacturing excellence, process optimisation and operational reliability. Key achievements included reducing factory downtime by approximately 50% and cutting changeover time from eight hours to one hour. I also supported warehouse productivity improvements, increasing performance from approximately 65% to over 90%, and sustainability initiatives that reduced CO2 emissions by approximately 25%.
Beyond corporate leadership, I have undertaken consulting and advisory assignments focused on business setup, expansion and transformation. As Consulting COO at Dameasy Consumer Products, I worked on establishing end-to-end operations for an emerging food business, covering operational readiness, manufacturing coordination, supply chain and distribution. In my current advisory role with a US-based beverage business, I support India market entry, manufacturing strategy, operational planning and business expansion.
My core strengths include Lean Six Sigma, strategic planning, cost optimisation, process improvement, stakeholder management, organisational development, talent acquisition, team building, coaching and capability development. I have extensive experience in developing people, strengthening organisational capabilities and building performance-oriented teams.
I hold a Bachelor of Engineering in Electrical Engineering from Punjab Engineering College and completed the Executive General Management programme at IIM Calcutta. My technical education, management training and industry experience enable me to connect business strategy with operational execution. I am well positioned for senior leadership, consulting, advisory and transformation opportunities across FMCG, F&B and other operations-intensive industries.