Job ID: 289543

Program Manager - Socio-Legal Interventions

Rati Foundation For Social Change

Location: Mumbai, Maharashtra

Apply by: 25 Apr 2026

Relevant Sectors

Social, Gender, Education, Youth, Child

Base Location: Mumbai
Education: Masters degree in Social Work or related field
Language requirement: English, Hindi required & Marathi optional

Background:
RATI (Rights. Action. Technology. Inclusion.) Foundation, is a Mumbai-based organisation, that works to address gender based violence against women and children in both online and offline spaces by supporting survivors and families until they thrive again.

We address the issue of gender-based violence through three interconnected pillars: immediate response, long-term survivor recovery and systemic reform. Our helpline, Meri Trustline, is India’s trusted support service for online abuse. Beyond this, through our Socio-Legal Interventions we provide on-ground legal representation, counseling and social support to children and women survivors of gender violence.

What sets RATI apart is our multidisciplinary team that has the ability to work across multiple vulnerabilities with a comprehensive, holistic approach ensuring survivors not only regain safety, but also have the chance to thrive again.

Our work has been recognized with the Presidential National Award (2017) for launching India’s first hotline to report Child Sexual Abuse Material (CSAM), and the Social Innovation Award (2024) from Pune International Centre for our pioneering efforts in addressing online gender-based violence through Meri Trustline.

Job Description:

As Program Manager for Socio-Legal Interventions, you will play a pivotal role in coordinating a team that leads rehabilitation focussed casework interventions for child victims of sexual offences, children at risk, and their families. You will supervise and manage a multidisciplinary team of lawyers, social workers and counsellors, in supporting in highly complex and sensitive cases of Child Sexual Abuse. You will report to the Director of Socio-Legal Interventions, and will be expected to bring the highest standards of program management to support the most marginalised children and families.

Key Responsibilities

- Oversee and coordinate rehabilitation-focused socio-legal interventions for child victims of
sexual offences, children at risk, and their families.
- Supervise and manage a multidisciplinary team of lawyers, social workers, and counsellors
handling complex Child Sexual Abuse (CSA) cases. Report directly to the Director of Socio-
Legal Interventions.
- Support the Director to plan, implement, monitor, and improve program strategies and
processes.
- Establish and implement robust monitoring systems to track case progress, program
outcomes, and service quality; conduct regular reviews and ensure accountability.
- Maintain seamless updated documentation, and prepare internal reports for the Director and
external reports for funders and other stakeholders.
- Mentor and build the capacity of team members in areas of project and time management,
reporting, team culture etc.
- Coordinate with internal and external stakeholders for holistic support.
- Serve as a liaison with Child Welfare Committees, District Child Protection Units, Police,
Hospitals, District Legal Services Authority, and civil society organisations to ensure
coordinated and effective interventions.
- Uphold strict confidentiality, ethical practices, and child protection protocols.
- Manage risks and respond effectively in crisis situations.
- Carry out additional responsibilities as required, consistent with the evolving needs of the
project.

Qualifications & Experience:

- Postgraduate degree in Social Work or related relevant subject
- Minimum 8 years of experience in the social work sector, with at least 2 years experience in
program and people management.
- Fluency in speaking English, Hindi & optionally Marathi.
- Excellent writing and communication skills in English.
- Skilled in documentation, report writing and use of software for case management.
- Strong program management expertise, leadership skills, and a deep commitment to child
rights and protection including a non-judgemental attitude, sensitivity and empathy.

Remuneration: Approximately ? 9 lakhs per annum, commensurate with qualifications and experience.

Terms of Engagement:

- This is a full-time position based in Mumbai.and the candidate will be required to undertake
field work.
- RATI works 05 days a week (Monday to Friday) but depending on cases and emergencies,
holiday and weekend work may be required. This will be duly compensated.
- RATI is a new and evolving workspace. We seek colleagues who are adaptable and committed
to the cause. As we work with vulnerable women and children, our policies are designed and
implemented to ensure the rights and well-being of the women & children we work with are
upheld. All employees, without exception, are expected to adhere to these policies.
- RATI values its team and fosters a supportive and wellbeing-focused work environment. Efforts
to support team development and wellbeing include mid-year and annual retreats, monthly
team lunches, and learning circles, along with a year-end break.
- Recognising the demands of frontline work, RATI also provides mental health support, including
mandatory counselling for all frontline responders.
- We are trying to build an inclusive culture to make our office a space where individuals feel
valued, have a voice and can be their authentic selves. Individuals of all ethnic backgrounds,
women, LGBTQIA+ persons and persons with disabilities are strongly encouraged to apply.

To Apply:
Candidates must submit the following documents to jobs@ratifoundation.org with the subject line : Program Manager : Socio-Legal Interventions

Curriculum Vitae (CV)
Cover Letter
Names and contact details of two references.

Job Email ID:

jobs(at)ratifoundation.org