Job ID: 291219

Program Officer || Nashik

SNEHA (Society for Nutrition, Education and Health Action)

Location: Nashik, Maharashtra

Apply by: 27 May 2026

Relevant Sectors

Social, Gender, Education, Youth, Child

ABOUT SNEHA

SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-profit organization dedicated to improving the health, nutrition, and safety of women and children living in vulnerable urban informal settlements. Our mission is to empower urban women and children through integrated health and nutrition
programs, education, and advocacy.

We work through a dual approach—engaging both care seekers and care providers. At the community level, we empower women and families to become agents of change, while simultaneously collaborating with public health and safety systems to drive sustainable improvements in urban health outcomes.

SNEHA’s key programs include:
• Maternal and Child Health
• Empowerment, Health and Sexuality of Adolescent
• Prevention of Violence against Women and Children
• Public System Partnership
• Palliative Care

Between 2016 and 2025, SNEHA directly reached over 620,555 women, children, and healthcare workers, and indirectly impacted a population of over 3.63 million across seven municipal corporations and three municipal councils in the Mumbai Metropolitan Region (MMR). Today, SNEHA is a 500+ member organization with deep grassroots presence and a strong track record of reducing maternal and neonatal mortality, child malnutrition, adolescent anaemia, and gender-based violence— key determinants of health equity for families and communities.

ABOUT THE PROGRAM

The Public System Partnership Program partners with seven municipal corporations namely Mumbai, Thane, Kalyan Dombivali, MiraBhayander, Vasai Virar, Bhiwandi Nizampur and Ulhas Nagar covering Mumbai Metropolitan Region, four rural areas namely Ambernath-Badlapur, Kalyan, Bhiwandi and Palghar, and also Nashik district. The main purpose is to impact Maternal and Child health indicators in urban slums. Brihanmumbai Municipal Corporation (BMC) and SNEHA have partnered in initiating and sustaining a formal referral system for mothers and newborns and focusing on improving the status of maternal and neonatal health services. Along with the system strengthening component, community mobilization was also given high priority. With the purpose of
improving community participation Community Health Committees were formed in the vulnerable locations and efforts are in process to convert these groups into MAS.

ABOUT NASHIK PROJECT:

The objective is to support the public healthcare system to establish, streamline and sustain the maternal referral process in the public health facilities. The proposed intervention aims to strengthen and streamline the maternal referral system in Nashik district to improve the maternal and newborn health outcomes. By strengthening coordination between Primary Health Centres, secondary, and tertiary facilities managed by the Municipal Corporation and State, it will support early identification of high-risk pregnancies and ensure that women are referred to the appropriate facility in a timely manner. Standardized referral documentation, strengthened communication and referral data use, and routine referral review mechanisms will support accountability and evidence-based decision-making. As a result, the intervention is expected to reduce delays, optimised utilization of secondary-level obstetric services by redistributing the load of normal and single high risk cases, improve continuity and quality of care, better coordination amongst the state and Municipal corporation administrators and providers and contribute to reductions in preventable maternal and newborn morbidity and mortality, while establishing a scalable referral model aligned with national priorities and Sustainable Development Goal 3: Ensure healthy lives and promote well-being for all at all ages.

“WHAT’S IN IT FOR ME” (WIIFM) - AT SNEHA

At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish. If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!!

PROFILE SNAPSHOT
Designation: Program Officer
Role: The Program Officer is responsible for supporting the effective implementation of project activities aimed at improving maternal health services and strengthening the referral system. The officer will work closely with higher health facilities of Nashik Municipal Corporation and state health facilities including selected PHCs to ensure better coordination, service delivery, and
continuity of care for beneficiaries.
Educational Requirement: Graduate degree
Experience: At least 3-5 years’ work experience with government health
facilities, municipal corporation hospitals. Experience related to Maternal &
Child Health will be preferred.
Location: Nashik District
Reports to: Program Coordinator
Apply: Applications are to be sent via email to lakhvinder.kaur@snehamumbai.org with the Subject line: “Program Officer”

DUTIES & RESPONSIBILITIES

1. Program Planning and Implementation
• Conduct assessments of health facilities, including Sub-District Hospitals (SDH), Rural Hospitals (RH), and
• Primary Health Centers (PHCs) under the Nashik state health system.
• Liaise with municipal and state-level health facilities, nodal officers, and stakeholders to ensure timely
• referral communication to improve emergency service delivery.
• Support and monitor maternal health and referral system activities at health facility level, identifying
• gaps and ensuring timely action.
• Plan and coordinate trainings on referral slip documentation, digital data sheets, and basic clinical
• aspects. Provide mentoring support to healthcare providers on maintaining referral data and processes.
• Ensure proper documentation of referral slips, digital data sheets, received outcome data from Civil
• Hospital and other records by health facilities staff/doctors. Maintain data quality and support regular
• reviews.
• Coordinate with nodal officers of Nashik Municipal Corporation and state health facilities to ensure
• timely planning and conduct of referral meetings and follow-up on agreed action points.
• Conduct facility visits, troubleshoot challenges at facility level, and provide on-site support to strengthen
• systems.
• Support the strengthening of the maternal referral process across Nashik MC facilities, including Civil
• Hospitals, Sub-District Hospitals, Rural Hospitals, and PHCs. Promote and ensure effective pre-referral
• communication between facilities.
• Assist in any other tasks assigned by the Program Coordinator.

2. Collaboration and Capacity building of health facilities staff
• Building and sustaining effective rapport with different stakeholders including corporation, health
• facilities staff. Capacity building of the health facility staff (Doctors, GNMs, ANMs).
• Conducting periodic meetings with administration, health facilities staff to improve the indicator for
• health post services.
• Visit to Sub District Hospital, Rural Hospitals to understand referral documentation status and
• challenges, appropriate action and support.
• Along with Program coordinator, advocacy with Nashik Municipal corporation and state higher health
• officials to ensure smooth functioning of the program implementation.
• Ensure effective implementation of referral linkages by promoting adherence to clinical protocols for
• appropriate referrals and monitoring the overall referral process, including follow-up and compliance at
• facility level.
• Ensuring timely completion of all the activities and its error free data entry into commcare.
• Monthly plan sharing as well as day to day reporting to the program coordinator.

3. Documentation :
• Maintaining documentation related to all the activities and training, example – monthly descriptive
• reports, case stories, meeting minutes etc.
• Assisting PCs in collating data for periodic reports for funders, Municipal Corporation officials and state
• officials for internal circulation
• Monthly referrals case, monthly status (Delivery, ND, LSCS) Data collection from the all the health
• facilities and entry in the commcare.
• Ensure accuracy in the data and data management

CRITICAL TRAITS:

• Oral & written command over Hindi, Marathi; working knowledge of English
• MS Office skills are necessary, with good documentation and reporting skills
• Ability to work independently in field settings
• Resilience and ability to handle challenges on the ground
• Ethical approach and integrity in work
• Time management and ability to meet deadlines
• Detail-oriented with focus on quality
• Willingness to travel in Nashik and need based once or twice a month travel from Nashik to Mumbai.
• Must have own vehicle (bike/scooter) for local travel in Nashik.

BEHAVIOURAL COMPETENCIES:

• Strong communication, facilitation and interpersonal skills
• Stakeholder engagement and relationship building
• Problem-solving and troubleshooting ability
• Leadership, supervision, planning and organizational skills

“Come and be a catalyst for innovation and positive change-apply today to shape the future with us!”

Job Email ID:

lakhvinder.kaur(at)snehamumbai.org