Job Description – Chief Technical Officer (C.T.O.)
Location: Banswara / Jaipur, Rajasthan
Reports to: Secretary
Type: Full-time
Organizational Context
VAAGDHARA is a community-based organization working with tribal communities in the tri-junction of Rajasthan, Madhya Pradesh, and Gujarat. With a strong foundation in the principles of Swaraj, the organization aims to promote holistic rural development through agroecology, community-driven governance, children’s rights, and climate resilience. As we enter a new phase of organizational growth, VAAGDHARA is seeking a dynamic and experienced Lead – Information Technology and Systems to design and implement a robust, indigenous community-centric Management Information System (MIS) and Digital Learning Management System (LMS).
Job Purpose
This role will be central to digitizing and codifying data on tribal communities’ agriculture, climate-resilient practices, and traditional wisdom. The ideal candidate will be responsible for enabling and capacitating team on data-driven decision-making, supporting cross-regional knowledge exchange, and building internal capacities.
Key Responsibilities
A. Technical Leadership and System Development
- Lead the design, development, and rollout of a robust MIS platform to track community data, program outcomes, and research insights.
- Supervise the development and deployment of a user-centric LMS for cross-sharing of community knowledge and practices across different regions in India.
- Ensure interoperability, scalability, and data integrity across systems.
- Manage day-to-day IT support including troubleshooting of hardware/software/network issues.
- Prioritize and assign IT support requests and ensure timely resolution through an internal help desk system.
- Design, create and maintain IT infrastructure, assetsinventories, software licenses, and version control records.
B. Capacity Building and Documentation
- Train internal teams, field staff, and CSO partners in digital tools, systems use, and basic IT troubleshooting.
- Develop user manuals, standard operating procedures (SOPs), and technical documentation for all systems.
- Coordinate digital literacy initiatives for rural users to enhance system adoption and sustainability.
C. Coordination with Vendors and External Agencies
- Oversee the engagement of external consultants/agencies for development of MIS/LMS.
- Evaluate deliverables and ensure compliance with project specifications, timelines, and data privacy protocols.
D. Strategic Technology Planning
- Provide technical inputs to organizational strategies and operational plans.
- Explore emerging technologies and propose innovative IT solutions for rural and tribal development.
- Maintain up-to-date knowledge of sector trends and compliance requirements related to digital data governance.
Qualifications and Experience
- Master’s degree in information technology, Computer Science, Data Systems, or related discipline.
- Minimum 10 years of experience in designing, implementing, and maintaining IT systems.
- Demonstrated experience in MIS/LMS platforms and digital capacity-building.
- Experience working in or with development sector organizations is preferred.
Skills and Competencies:
- Strong command of database management, cloud-based platforms, open-source solutions, and information architecture.
- Ability to manage multiple tasks and priorities under limited supervision.
- Excellent written and verbal communication in English and Hindi.
VAAGDHARA offers a competitive salary commensurate with experience and expertise, along with meaningful opportunities for continuous learning, leadership development, and professional growth. Joining this role means becoming part of a transformative journey grounded in the principles of Swaraj and committed to empowering tribal communities through community-led development.We strongly encourage women candidates to apply and contribute to shaping an inclusive and equitable development process.
To apply, please email your CV and a cover letter outlining your suitability for the role to https://vaagdhara.org/job-details/?jid=30 using the subject line: Application for Lead – Information Technology and Systems.