Job ID: 300366

Assistant Manager - Operations

India Skills

Location: Lajpat Nagar, Delhi

Apply by: 30 Aug 2026

Relevant Sectors

Administration, HR, Management, Accounting/Finance

Social, Gender, Education, Youth, Child

Job Posting: Assistant Manager – Operations
Organization: India Skills Pvt. Ltd. Location: Delhi (Lajpat Nagar), Employment Type: Full-Time Department: Operations, Reports To: General Manager
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About India Skills
India Skills is engaged in the skilling and vocational education ecosystem, working closely with national skill development bodies and sector skill councils on assessment, certification, and training-linked initiatives. We support government skilling schemes and industry-aligned certification programs across multiple job roles and sectors.
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Role Overview
We are looking for an Assistant Manager – Operations to support and coordinate day-to-day operational activities across assessment, training, and scheme-implementation functions. The role involves working closely with internal teams, empaneled assessors/trainers, and partner organizations (such as Sector Skill Councils and government skilling bodies) to ensure smooth execution of projects and compliance with program guidelines.
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Key Result Areas (KRAs)
1. Assessment & Batch Coordination
• Coordinate with assessors on batch scheduling and ensure smooth execution of assessment activities
• Monitor ongoing batches across multiple SSC sectors to ensure timely completion and compliance
• Coordinate online assessment activities conducted through Zoom and other virtual platforms where applicable
2. Evidence & Portal Management
• Manage end-to-end evidence handling — downloading assessment evidence and uploading documents to the company portal
• Upload and manage assessment results on the SIDH portal (or other designated result-management portals)
• Maintain systematic digital and hardcopy records of assessment documentation
3. Result Processing & Reporting
• Prepare and manage assessment results using MS Excel with a high degree of accuracy
• Prepare and share timely operational reports (e.g., daily/morning-evening status updates) with SSC teams and management
• Maintain trackers for pending and completed assessment batches
4. Stakeholder & SSC Communication
• Liaise with Sector Skill Councils (e.g., NSDC, NCVET, TNSDC, TSSC, HSSC, FICSI, HMCGSSC, GJSSC, and others) on operational updates, compliance, and reporting requirements
• Respond promptly to critical operational requests and queries over email and coordination groups (e.g., WhatsApp)
• Communicate assessment results and status updates clearly to SSC teams and other partners
5. Compliance & Documentation
• Maintain accurate records to support audits and government scheme compliance requirements
• Organize and archive operational documentation systematically for easy retrieval
6. Team Coordination & Process Support
• Support and guide junior operations staff, especially during high-workload periods
• Identify process gaps and support continuous improvement of operational workflows
• Coordinate with content, finance, and HR teams as needed for smooth program execution
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Requirements
• Bachelor's degree in any discipline (preferred: BBA/MBA)
• 2 years of experience in operations, program management, or coordination roles — experience in the skill development / vocational education / assessment sector preferred
• Strong organizational and multitasking abilities
• Good working knowledge of MS Excel and general MS Office / Google Workspace tools
• Familiarity with assessment/result portals (e.g., SIDH) and evidence management workflows is an advantage
• Excellent communication skills, written and verbal
• Ability to coordinate with multiple stakeholders and manage documentation for compliance-driven projects
• Familiarity with skilling ecosystem stakeholders (NSDC, NCVET, Sector Skill Councils) is an advantage
How to Apply
Interested candidates may send their updated resume to ispl@indiaskills.edu.in/hr@indiaskills.edu.in with the subject line "Application – Assistant Manager, Operations."

Job Email ID:

ispl(at)indiaskills.edu.in