Job ID: 302978

Beneficiary Coordinator

Neonates Foundation of India

Location: Bengaluru, Karnataka

Apply by: 30 Sep 2026

Relevant Sectors

Administration, HR, Management, Accounting/Finance

Social, Gender, Education, Youth, Child

Position: Beneficiary Coordinator
Reporting to: Sr. Lead – Programs
Location: Neonates Foundation of India - Bengaluru
Employment type- Full Time

Role Overview:
The Beneficiary Coordinator will be responsible for end-to-end processing of beneficiary cases from partner hospitals, ensuring accurate documentation, timely coordination, and effective presentation to the Review Panels. The role demands a strong process-driven approach, accountability for beneficiary life cycle management, and close coordination with the internal team and external stakeholders.

Key Responsibilities:
• Case Processing & Documentation
o Receive and process beneficiary cases from partner hospitals with quick turnaround time (TAT).
o Verify, compile, and maintain accurate documentation for each case.
o Interact with applicants/beneficiaries to collect required information and clarify queries.
• RP Coordination
o Present cases effectively at the Review Panel meetings.
o Ensure cases are complete, well-documented, and submitted within timelines.
• Database & Process Management
o Maintain and update the beneficiary database regularly.
o Coordinate with the Beneficiary Interface Management System (BIMS) team for seamless data flow and process alignment.
o Identify, track, and manage different types of processes and ensure completion.
• Stakeholder Engagement
o Liaise with partner hospitals regarding case-related issues and resolution.
o Coordinate with Program Executives and Beneficiary Coordinators to ensure smooth case handling.
• Accountability & Reporting
o Be accountable for deployment numbers and overall beneficiary life cycle management.
o Share timely reports and updates with the Sr. Lead – Programs.

Requirements:
• Education: Graduate (any discipline). Nursing or any medical education would be added value.
• Experience: 2–3 years in process/documentation roles, preferably in:
o Insurance processing, medical data reviewing, or
o Handling beneficiaries at an NGO
• Skills & Competencies:
o Strong process orientation and detail-oriented approach.
o Excellent communication and interpersonal skills.
o Ability to handle documentation and database management effectively.
o Exposure to handling beneficiaries and/or hospital interactions is desirable.
• Languages: Proficiency in English, Hindi, Kannada, and Telugu preferred.
• Other Requirements:
o Willingness to travel as required.
o Ability to work collaboratively with cross-functional teams.

Job Email ID:

deepika.m(at)neonatesfoundationofindia.org