Position: Program Manager /Sr Program Manager
Location: New Delhi, India; extensive travel to states and districts
About the Organisation:
An international non-governmental organization (NGO) working in partnership with national and state governments to strengthen health systems and improve access to high-quality, evidence-based health services. The organization provides technical assistance across public health priorities through practical, scalable solutions, implementation support, and capacity strengthening.
About the Position:
The Program Manager / Senior Program Manager – TB will be responsible for coordinating and overseeing the planning, implementation, monitoring, and delivery of public health interventions under the TB portfolio. The position will work closely with government counterparts, technical institutions, development partners, and internal teams to ensure that program activities are implemented effectively, deliverables are achieved within agreed timelines, and resources are utilized efficiently.
The incumbent will support the translation of program objectives into actionable work plans, monitor implementation progress and performance indicators, identify operational challenges, and facilitate timely corrective action. The role requires strong program management, stakeholder engagement, analytical, and problem-solving skills, along with the ability to coordinate complex, multi-stakeholder initiatives across states and districts.
Roles and Responsibilities:
A. Program Planning, Implementation and Delivery:
• Develop, operationalize, and periodically update program work plans, including activities, deliverables, milestones, timelines, resource requirements, and expected results.
• Coordinate implementation of program activities across national, state, and district levels in alignment with approved strategies, work plans, and organizational priorities.
• Track progress against planned activities and deliverables, identify implementation gaps and delays, and facilitate timely corrective action to ensure effective program delivery.
• Coordinate with technical and operational teams to ensure the availability of required guidance, tools, training resources, logistics, and implementation support.
• Support the development and operationalization of new interventions, pilot initiatives, and program improvement measures in consultation with relevant stakeholders.
B. Stakeholder Engagement and Government Coordination:
• Coordinate with CTD, State TB Cells, NHM, government departments, technical institutions, development partners, and other relevant stakeholders to support effective program implementation.
• Facilitate national and state-level consultations, technical meetings, review forums, and coordination platforms to support planning, implementation, and resolution of operational challenges.
• Document meeting decisions, define follow-up actions, and track agreed commitments to ensure timely completion.
• Foster collaboration among government counterparts, implementation teams, technical agencies, and development partners to promote alignment with national and state program priorities.
• Support government engagement through technical inputs, presentations, progress updates, and documentation, as required.
C. Program Monitoring, Performance Tracking and Review:
• Establish and maintain program monitoring systems, dashboards, and trackers to assess progress against planned activities, deliverables, timelines, and performance indicators.
• Review program data and implementation updates to assess progress, identify gaps, and highlight emerging challenges requiring management attention.
• Coordinate periodic program reviews with internal teams and external stakeholders to assess implementation performance and agree on follow-up actions.
• Monitor the timely submission and quality of program reports, field updates, and other required documentation.
• Facilitate data-driven decision-making by synthesizing monitoring findings and translating them into actionable recommendations for program improvement.
D. Technical Support and Implementation Quality:
• Provide technical and operational support for the planning and implementation of TB-related interventions in alignment with NTEP guidelines and approved program approaches.
• Coordinate the development, adaptation, and review of technical documents, standard operating procedures, training materials, implementation tools, and reporting formats.
• Support capacity-building initiatives for state and district teams, healthcare providers, and other relevant stakeholders.
• Conduct or coordinate field visits, supportive supervision, and implementation reviews to assess program progress, identify bottlenecks, and recommend practical solutions.
• Document implementation experiences, good practices, and lessons learned to inform program improvements and facilitate the replication of effective approaches.
E. Reporting, Documentation and Knowledge Management:
• Coordinate the preparation and timely submission of periodic progress reports, technical updates, presentations, meeting minutes, and other program deliverables.
• Consolidate information from state and district teams to provide a comprehensive overview of implementation progress, achievements, challenges, and planned actions.
• Ensure that program documentation is accurate, complete, consistent, and aligned with reporting requirements.
• Develop evidence-based recommendations and management updates to support planning, review, and decision-making.
• Maintain organized records of program activities, deliverables, stakeholder consultations, implementation progress, and key decisions.
F. Budget, Resource and Risk Management:
• Work closely with finance, operations, procurement, human resources, and technical teams to align resource allocation with approved work plans and implementation requirements.
• Monitor program expenditure, commitments, and budget utilization against planned activities and timelines, and flag variances requiring timely attention.
• Identify and maintain a record of programmatic, operational, financial, and implementation risks, and recommend appropriate mitigation measures.
• Coordinate timely resolution or escalation of issues that may affect program implementation, quality, or delivery of agreed results.
• Support efficient utilization of available resources and ensure adherence to organizational policies, procedures, and donor requirements, as applicable.
G. Team Coordination and Performance Management:
• Coordinate the work of assigned team members, consultants, and implementation partners to ensure clarity of roles, responsibilities, and deliverables.
• Establish clear priorities and follow-up mechanisms to support accountability and timely completion of assigned tasks.
• Facilitate regular team meetings and implementation reviews to monitor progress, address challenges, and promote collaboration.
• Provide guidance and feedback to team members and support a culture of continuous learning, quality improvement, and results-oriented implementation.
• Undertake any other responsibilities assigned in accordance with program requirements.
Qualifications and Experience :
• MBBS with a postgraduate qualification in Community Medicine, Public Health, Health Management, Social Sciences, or another relevant discipline.
• Typically, 7–15 years of progressively responsible experience in public health program implementation, management, monitoring, or technical assistance.
• Demonstrated experience coordinating public health programs across multiple states, districts, institutions, or implementation partners.
• Experience working with government health programs, preferably with the National Tuberculosis Elimination Programme (NTEP), is essential.
• Experience in program planning, work-plan development, performance monitoring, data review, reporting, and implementation oversight.
• Experience coordinating with government stakeholders, technical institutions, and development partners will be an advantage.
Skills and Competencies:
• Strong program planning, implementation management, and project delivery skills.
• Ability to develop and monitor work plans, track milestones, and ensure timely completion of deliverables.
• Excellent stakeholder engagement, government liaison, coordination, and facilitation skills.
• Ability to interpret program data, assess implementation performance, identify risks, and recommend corrective actions.
• Strong written and verbal communication skills, including preparation of technical reports, presentations, and program documentation.
• Effective problem-solving, prioritization, and organizational skills, with the ability to manage multiple workstreams.
• Ability to work independently and collaboratively with multidisciplinary teams in a dynamic work environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with dashboards and data visualization tools will be an advantage.
• Willingness to travel extensively to states and districts as required.
The organization offers a dynamic and enabling work environment and provides competitive compensation commensurate with qualifications, experience, and background.
Interested candidates are invited to submit their applications through the following email id:
ingojobs29@gmail.com along with a cover note.
Due to the high volume of applications received, only shortlisted candidates will be contacted by the HR team.