Job ID: 289403

Centre Head - Worker Assistance Centre

Safe In India

Location: Gurgaon, Haryana

Apply by: 25 Apr 2026

Relevant Sectors

Capacity Building, Training, Advocacy

1.Manage all activities to run Worker's assistance centre (WAC) in Gurgaon which include qualitative and
quantitative delivery of Paramarsh (assisting workers with ESIC healthcare/compensation) and benefit delivery to the
workers.
2.The main WAC activities, other than the main role of assisting injured and non-injured workers. include;
Quality Management for Data & Process -Ensure quality data collection and error free entry in the IT system
(SSP). Taking accountability and ownership for data integrity. Monitor data entry and give feedback for
corrections/ Rectifications
Shadow with team members while doing Paramarsh & file making to ensure quality and organizational values.
Lead and provide direction and guidance to the Field Team and the Assistant Centre Coordinator (ACC) for
smooth functioning of WAC activities e.g. Paramarsh , Hitlabh Files, Medical Board, Shramik Chaupal, Support
Group Meeting etc.
Manage Labour welfare fund scheme related activities at the centre and help workers getting the scheme benefits
Coordinate with other centres and other pillar activities and implement them at WAC
3. Build effective relationship: Liaison with ESIC branch offices and Sub regional office, Labour welfare
department, and other stakeholders for smooth running of program & case resolution.
4. Community Outreach and Engagement: Conduct outreach activities to reach ESIC registered workers and
their families including the residential areas of workers.
5.Advocacy: Identify timely and surface critical issues for advocacy with ESIC at the Branch / Regional / HQ level.
Create evidence from the regular work in the form of videos &testimonials.

Job Email ID:

ritul.safeinindia(at)gmail.com