Communication Responsible

• Internally, interacts in the field with the Head(s) of Sub-Structure and/or Communication or
• Communication/Prevention Manager, heads of department in the field sub-structure(s) and/or delegation coordinators; and, at headquarters, when relevant, with technical reference persons from the Department of Communication and Information Management and the Department of International Law and Policy.
• Externally, interacts with national/local authorities, military, police and other security forces, non-State armed groups, NGOs, local community leaders and other civil society representatives.

• Ensures the effective organization and delivery of the Regional Delegation’s communication activities, setting work priorities, assigning tasks to communication staff and other contributors, and monitoring deadlines, quality and results.
• Ensures that the ICRC New Delhi blog, relevant ICRC website pages and the Delegation’s official social media channels are effectively managed. Establishes editorial priorities and workflows, and oversees content planning, publication, appropriate clearance and performance monitoring.
• Oversees the commissioning, production and dissemination of written, photographic, audiovisual and other communication products, including stories, interviews, event coverage and campaigns, mobilizing staff and external production resources as appropriate and ensuring accuracy, quality and respect for ICRC communication standards.
• Ensures effective environment scanning, media monitoring and monitoring of public perceptions, with timely alerts and relevant analysis for delegation management and departments, in coordination with other ICRC delegations and headquarters as appropriate.
• Coordinates proactive and reactive media engagement, including press releases, interviews and communication around relevant events, and maintains working relationships with media professionals and institutions.
• Ensures communication coordination with relevant ICRC delegations and National Red Cross and Red Crescent Societies, including those in India, Nepal, Bhutan and the Maldives, facilitating joint initiatives and the exchange and adaptation of relevant communication content.
• Ensures that the communication function makes effective and responsible use of modern technologies, including artificial intelligence (AI), to improve the quality, efficiency and impact of its work. Ensures compliance with applicable ICRC policies and approved procedures, including the ICRC Policy on Artificial Intelligence, data protection, confidentiality and information security requirements, and appropriate human verification and clearance of communication outputs.

• Coordinates with Regional Communications Advisor (RCA) and the Communications Head of Sector (HOS) regularly 
• Leads the development, implementation and review of the Delegation’s communication priorities, objectives and plans, in consultation with the Head of Prevention and delegation management and in line with ICRC institutional communication orientations and operational priorities.
• Advises management on the ICRC’s public positioning, key messages, communication opportunities and reputational risks, with a view to strengthening the organization’s identity, perception, acceptance and access across the Delegation’s area of responsibility.

• Coordinates communication preparedness and the Delegation’s communication response during crises, escalations and other sensitive developments, ensuring the timely preparation of key messages, reactive lines and briefings in consultation with relevant departments, other delegations and headquarters and in accordance with clearance procedures. This is done with the support of the RCA and HOS APAC.  
• Ensures that relevant political, security, military and humanitarian developments identified through environment scanning are analysed for their implications for the ICRC’s operations, reputation, acceptance and public positioning, and informs management through concise, decision-oriented advice.

• Coordinates communication support for the Head of Regional Delegation and senior management, ensuring the preparation of speeches, talking points, briefing notes, high-level presentations and communication inputs for major engagements and institutional planning, with contributions and validation from relevant departments.
• Contributes to strategic documents and institutional reporting from a communication perspective and advises management on internal communication matters as required.

• Works with Prevention, Protection, Cooperation and other departments to integrate relevant communication objectives into their plans and activities, including public engagement on international humanitarian law and other institutional priorities.
• Strengthens cooperation and networking with Movement partners communication leads, media and other relevant external actors in support of the Delegation’s communication and humanitarian diplomacy objectives and facilitates communication-related capacity building where appropriate.

• Supervises and supports communication staff reporting to the position, including setting objectives, delegating responsibilities, providing coaching and feedback, and contributing to performance management in accordance with applicable ICRC rules. Coordinates the use of external service providers as required.
• Oversees communication workplans, resource requirements and budget monitoring within delegated authority, and ensures that the results and impact of communication activities are evaluated and used to adjust plans and report to management.

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

• University degree or equivalent (preferably master's level) in a relevant field such as communications, political science, international relations or journalism.
• Fluent spoken and written English and/or French and, where applicable, the local language(s).
• Computer skills (proficiency in MS Office); familiarity with online and social media communication tools.

• University degree or equivalent (preferably master's level) in a relevant field such as communications, political science, international relations or journalism.
• Fluent spoken and written English and/or French and, where applicable, the local language(s).
• Computer skills (proficiency in MS Office); familiarity with online and social media communication tools.

Only shortlisted candidates will be contacted.