Associate Director – Strategic Initiatives & Transformation
Location: New Delhi
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An international non-governmental organization (NGO) working in partnership with national and state governments to strengthen health systems and improve access to high-quality, evidence-based health services. The organization provides technical assistance across public health priorities through practical, scalable solutions, implementation support, and capacity strengthening
The Associate Director – Strategic Initiatives & Transformation will serve as a key partner to the Country Management Team (CMT), driving organization-wide transformation, innovation, and execution excellence.
The role will be responsible for translating organizational assessments, leadership priorities, strategic decisions, and emerging opportunities into actionable plans and measurable outcomes. Leveraging an engineering and systems-thinking approach, the incumbent will lead cross-functional initiatives focused on organizational effectiveness, process optimization, automation, digital transformation, portfolio development, and operational improvement.
The position requires a highly analytical, execution-oriented professional who can navigate complexity, solve organizational challenges, manage multiple strategic initiatives, and drive results through influence and collaboration.
Key Responsibilities
Strategic Initiatives & CMT Support
• Partner with the CMT and senior leadership to drive execution of strategic priorities and organizational initiatives.
• Translate diagnostics, reviews, assessments, surveys, and leadership discussions into structured action plans with clear milestones, accountability, and success measures.
• Monitor implementation progress, identify risks and bottlenecks, and drive corrective actions.
• Develop executive dashboards, progress reports, business cases, and decision-support materials for senior leadership.
• Establish governance mechanisms and tracking systems to strengthen accountability and execution.
Organizational Transformation & Operational Excellence
• Lead cross-functional transformation initiatives aimed at improving organizational effectiveness, scalability, and performance.
• Assess organizational structures, processes, and operating models to identify opportunities for improvement.
• Drive business process re-engineering and operational excellence initiatives using structured problem-solving methodologies.
• Design future-state processes and implementation roadmaps that improve efficiency, quality, and service delivery.
• Promote a culture of innovation, continuous improvement, and data-driven decision-making.
Automation & Digital Transformation
• Identify opportunities to automate manual processes and improve organizational productivity through technology-enabled solutions.
• Evaluate emerging technologies and recommend innovative solutions that support organizational priorities.
• Drive adoption and realization of benefits from digital transformation initiatives.
Organizational Diagnostics & Action Planning
• Review findings from organizational assessments, operational reviews, audits, employee surveys, and other diagnostic exercises.
• Convert recommendations into practical implementation plans with defined ownership, timelines, and outcomes.
• Establish monitoring mechanisms to track implementation and impact.
• Support leadership teams in evaluating progress and addressing execution gaps.
Portfolio & Capability Development
• Support the design, incubation, and operationalization of organizational portfolios, strategic initiatives, and growth opportunities to optimise organizational efficiencies.
• Conduct business analysis, feasibility assessments, and operating model design for initiatives envisioned by the CMT.
• Develop governance frameworks, implementation plans, and performance measures for new portfolios.
• Support innovation initiatives from concept through scale-up.
Analytics & Decision Support
• Develop performance dashboards and reporting frameworks for organizational priorities.
• Analyze operational, workforce, financial, and organizational data to support strategic decision-making.
• Generate actionable insights through trend analysis, forecasting, and performance measurement.
• Support scenario planning, business reviews, and organizational effectiveness studies.
Stakeholder Engagement
• Work closely with senior leaders and cross-functional teams to drive alignment and execution.
• Facilitate collaboration across departments to ensure successful implementation of strategic initiatives.
• Influence stakeholders and build consensus on organizational priorities and solutions.
• Serve as a trusted partner on transformation, innovation, and organizational effectiveness initiatives.
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Qualifications
Education
• Bachelor's Degree in Engineering from a recognized institution
• MBA or Master's degree in Management, Operations, Technology Management, Public Health, Organizational Development, or a related field preferred.
Professional Certifications (Preferred)
• PMP or equivalent Project Management certification
• Lean Six Sigma Green Belt/Black Belt
• Agile/Scrum certification
• Change Management certification
• Digital Transformation, Automation, AI, or Business Analytics certifications
Experience
• 12-15 years of progressive experience in organizational transformation, business operations, consulting, engineering-led improvement, program management, process excellence, strategy execution, or digital transformation.
• Demonstrated experience leading complex cross-functional initiatives from conception through execution.
• Strong experience in process engineering, operational excellence, automation, organizational effectiveness, or enterprise transformation initiatives.
• Proven ability to work with senior leadership teams and influence enterprise-wide outcomes.
• Experience in healthcare, development, consulting, technology, social impact, or other matrixed organizations is desirable.
Core Competencies
Strategic & Systems Thinking
• Ability to understand organizational interdependencies and design scalable solutions.
• Strong capability to convert strategy into implementation.
Problem Solving & Analytical Excellence
• Strong quantitative and analytical skills.
• Ability to break complex challenges into structured and implementable solutions.
• Expertise in process analysis, workflow design, and performance measurement.
Program & Project Leadership
• Ability to manage multiple high-priority initiatives simultaneously.
• Strong planning, prioritization, governance, and execution capabilities.
Technology & Innovation
• Understanding of automation technologies, AI applications, workflow tools, analytics platforms, and digital transformation approaches.
• Ability to bridge business requirements with technology-enabled solutions.
Change Leadership
• Demonstrated ability to lead transformation and drive organizational adoption of new approaches.
Communication & Influence
• Excellent verbal, written, facilitation, and presentation skills.
• Ability to influence and align diverse stakeholders without direct authority.
Key Success Measures
• Effective execution of CMT and organizational strategic priorities.
• Timely implementation of action plans arising from assessments, reviews, and diagnostics.
• Successful delivery of transformation, process improvement, and automation initiatives.
• Establishment and scaling of new portfolios, capabilities, and organizational initiatives.
• Demonstrable improvements in efficiency, effectiveness, and organizational performance.
• Quality of executive reporting, analytics, and decision-support outputs.
• Stakeholder satisfaction and cross-functional collaboration effectiveness.
Interested candidate can send their resume at ingojobs29@gmail.com
Due to high volume of applications, only shortlisted applicants will receive a response from HR