Job Description
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Job title
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Assistant Manager – Talent Enablement
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Grade
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5
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Location
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New Delhi
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No of Position
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1
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Reporting to
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Head - Human Resources, Organisational Development
& Administration
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About the Organisation:
Jal Seva Charitable Foundation (JSCF) is registered in India as a not-for-profit company under Chapter 8 of the Companies Act, 2013. JSCF, is an associate member of the WaterAid federation and uses the brand name ‘WaterAid’ in India.
WaterAid India seeks to improve the quality of life of 5,000,000 households – with a special emphasis on the vulnerable by 2029 through the provision of climate-resilient and sustainable WASH services via demonstration, institution strengthening, and the effective utilization of public resources. We work in rural and urban areas and seek to deepen our presence in states we operate in and to work in small towns. Thanks to our amazing supporters, we have reached millions of people with these three essentials – clean water, decent toilets, and good hygiene – enabling communities to unlock their potential to break free from the cycle of poverty and to change lives for good.
We will not stop. Not until clean water, decent toilets and good hygiene are a normal part of everyday life for everyone, everywhere.
WaterAid India’s (WAI) country office is based in New Delhi with State Offices in Bengaluru, Bhopal, Bhubaneswar, Hyderabad, Lucknow, Patna and Raipur. We currently have a presence in ten states in the country.
WAI’s Programme focus in the next five years is on ensuring access to safe and assured drinking water in the households, as well as safely managed sanitation at both the household and habitation level. Further, we seek to ensure that anganwadi’s, schools and health care facilities have adequate and appropriate water, sanitation and hygiene infrastructure. Finally, we seek to create integrated water and sanitation solutions in small towns. In all of these efforts, ensuring climate resilience of infrastructure and systems is critical. We seek to do this through demonstration and the provision of technical and knowledge support to governments at all levels who can facilitate adoption on scale. Implementation is primarily through our own field teams. Further details about WAI can be accessed at https://www.wateraid.org/in/
Role Summary:
The Assistant Manager – Talent Enablement will drive employee development, performance management, and engagement initiatives to build a high-performing and mission-driven workforce.
A. Learning & Development (L&D)
- Conduct Training Needs Analysis (TNA) in consultation with program and functional teams
- Design and implement annual training calendar (behavioral, functional, compliance)
- Coordinate and facilitate training programs (internal & external)
- Manage onboarding-related role-based training interventions (post-induction phase)
- Develop and maintain learning resources, toolkits, and SOPs
B. Performance Management System (PMS)
- Drive the end-to-end performance cycle:
- Goal/IOP setting
- Mid-year reviews
- Annual appraisals
- Ensure quality and consistency in goal setting across teams
- Train managers on performance conversations and evaluation frameworks
- Support in performance improvement plans (PIP) where required
- Maintain PMS records and generate analytics/reports
C. Talent Development & Career Progression
- Support creation of competency frameworks for key roles
- Facilitate Individual Development Plans (IDPs) for employees
- Identify high-potential employees (HiPos) and support development interventions
- Assist in succession planning discussions
- Work with leadership to build career pathways, especially for field staff
D. Employee Engagement & Retention
- Design and execute employee engagement initiatives (surveys, events, recognition programs)
- Drive employee feedback mechanisms (pulse surveys, stay interviews)
- Analyze engagement data and recommend retention strategies
- Promote a strong organizational culture and values
- Support internal communication initiatives
E. Organizational Development & Culture Building
- Support change management and organization-wide HR initiatives
- Drive values-based interventions and culture-building programs
- Partner with leadership on team effectiveness and capability building
- Facilitate workshops on collaboration, leadership, and communication
Eligibility and requirements:
Qualifications and Experience
- MBA/PGDM in HR or equivalent
- 4–7 years of experience in L&D / Talent Management / HRBP roles
- Strong understanding of performance management frameworks
Skills, Aptitude and Attitude
- NGO/development sector experience
- Exposure to capacity building for field teams
- Strong facilitation, communication, and stakeholder management skills
WaterAid India (Jal Seva Charitable Foundation) is an equal opportunity employer, committed to fostering a diverse, inclusive and respectful workplace. All recruitment decisions are made purely based on merit, qualifications and alignment with the role and organizational values - without discrimination on the basis of caste, religion, gender, sexual orientation, age, disability or any other status protected under Indian law.
All hiring is conducted directly by our internal team and via official communication channels, and we do not authorize any third party, individual, agency or external consultant to act on our behalf in any capacity related to recruitment. We do not charge any fees at any stage of the recruitment process including application, interview, selection or onboarding. Any communication claiming to offer employment with WaterAid India in exchange for money or through unauthorized channels should be considered fraudulent. WaterAid India will not be responsible for any loss or damage incurred by responding to such unofficial communication.
WaterAid India (Jal Seva Charitable Foundation) is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. WaterAid India expects all staff, volunteers, vendors and anyone representing WaterAid to share this commitment through our code of conduct and the Safeguarding policy.
If you come across any suspicious recruitment posts in our name on social media pages or WhatsApp groups or receive such emails, calls, or messages on any medium, please verify them by writing to us at waindiahr@wateraid.org. We reserve the right to initiate legal action against individuals or entities misrepresenting the organization or engaging in recruitment-related fraud.