Terms of Reference
Consultant, Quality and Patient Safety, NHSRC
National Health Systems Resource Centre (NHSRC) is a technical support institution under the National Health Mission (NHM), Ministry of Health & Family Welfare. NHSRC works closely with the MoHFW and the States for Health Systems strengthening and supporting implementation of other interventions under the NHM. Work at the NHSRC is organized around seven divisions, namely – Community Processes & Comprehensive Primary Care, Healthcare Financing, Healthcare Technology, Human Resources for Health, Knowledge Management Division, Public Health Administration and Quality and Patient Safety Division. Since its inception in 2006, NHSRC has been a repository of knowledge and a centre of excellence for its agenda. This organization has professional linkages with a plethora of domestic and international bodies involved in the field of Public Health. There have been several personnel who have served with NHSRC and gained invaluable experience enabling them to graduate to next rung of professional ladder. Vast exposure to Ministry of Health and Family Welfare, and its processes is a unique feature of NHSRC.
If you have a commitment to health equity and excellence, here is a unique chance to work with a team committed to shaping the public health landscape in India. The position offers you an opportunity to participate in the process of strengthening health systems, improving health service delivery and enabling positive health outcomes, through hands on implementation assistance at National, State and District levels. Working with a transdisciplinary team, you can discover, adapt, co-create and disseminate solutions to multiple challenges related to service delivery systems, universal primary health care, human resources for health, community processes, health financing, quality of care, public health planning and health promotion. This is an opportunity to support health systems strengthening at scale, learn from district and sub district implementation, undertake knowledge translation, and enable realization of the vision of universal health coverage.
For improving the Quality of care of services, delivered at the public health facilities, National Quality Assurance Standards have been under implementation under the National Health Mission. Quality and Patient Safety Division at NHSRC support the implementation through two distinct roles, the first is setting the standards for different level of health facilities as per need and supporting the states in its implementation through capacity building and handholding, and the second function is of verification of attainment of standards at the health facilities through a robust system of quality certification. For improving the Quality of care of services, delivered at the public health facilities, National Quality Assurance Standards were developed under the National Health Mission. In the year 2021, revised operational guidelines for improving quality in public health facilities was released. The implementation of the NQAS (National Quality Assurance Standards), substantial efforts are undertaken for building the capacity of the states to understand the nuances of each quality standard, followed by hand-holding support through state quality assurance committee and district quality assurance committees.
The division also support the Ministry of Health & Family Planning, GOI and the states in implementation of Kayakalp Initiative, LaQshya, MusQan and Patient Safety Initiatives in the country. There are many other initiatives under development.
For supporting above mentioned tasks, NHSRC intends to induct a Consultant in the Quality and Patient Safety Division. The incumbent is expected to have good clinical background and excellent writing skills.
Support to the States require extensive travel to the states, which may be about one third of the time. The Position reports to Advisor- Quality Improvement and is on Contractual basis.
Roles & Responsibilities:
Expected roles of the incumbent are summarized below –
• Review the contemporary literature and programme guidelines and examine the existing measurement system (ME & checkpoints) under the NQAS, LaQshya, MusQan, Kayakalp and Patient Safety Tool.
• Support the division in drafting of other quality initiatives
• Support the States with Implementation of NQAS, LaQshya, MusQan, Kayakalp and Patient Safety Tools.
• Development of Resource Material
• Conduct trainings in the States/UT
• Analysis of key performance indicators, outcome indicators and plan further to strengthen the gaps observed during the analysis.
• May be deputed to work in the Certification unit, NHSRC
• Any other task, as per need of the Quality and Patient Safety Division
Qualification & Experience:
For achieving above-mentioned deliverables, the applicant is expected to possess following qualifications & Experience –
Essential Qualification –(Full time/Regular Degree Only):
1. Possess MBBS/BDS/BAMS/BHMS/BSc. Nursing/BPT/BOT/BMLT degree with Two years’ full-time post-graduate degree in Hospital Management/ Public Health from a reputed institute.
2. 2 years’ post-qualification experience.
3. At least one year of experience in the implementation of National Quality Assurance Standards (NQAS) at the State/District level.
4. Knowledge of MS Office (Excel, PowerPoint, Word, Outlook etc.)
Note-
• Only shortlisted candidates will be called for an interview.
• The candidates may be subjected to written test and a presentation to judge their writing skills and language proficiency.
Written Test Condition: If the recruitment process includes a written test, a ratio of 1:5 will be adopted for 1 vacancy top 5 candidates will be considered. In case 2 or more candidates qualify with the same marks, all such candidates will be considered.
• Age Limit: 45 Years and below
• Work Location: New Delhi; Opportunity to gain hands-on experience of the public health canvas of states and districts.
• Travel to states and districts will be involved.
• Remuneration Range: Between Rs. 60,000/- to Rs. 1,20,000/- per month
(*Fee offered within the band will be commensurate with qualification and experience.)
Other Benefits: In addition to the remuneration mentioned above, Consultants of NHSRC are entitled to Free Accidental insurance, Subsidized Medical insurance, Mobile bills reimbursement, Laptop reimbursement (As per NHSRC Policy), 30 days Consolidated leave, fully paid Maternity leave (For Female Consultants) as per Government of India policy, performance linked increments, TA/ DA and per diem for on-duty visits.
Duration of Contract: Contract till 31st March 2028 with further extensions of similar duration (subject to satisfactory performance)
Candidates selected in this interview could be considered for other vacant positions at NHSRC requiring similar skill sets and at an appropriate level.
How to apply: Candidates are requested to complete the online application correctly which is available on the NHSRC website (http://nhsrcindia.org). Applications will be accepted in the prescribed online application format only. The last date for receiving applications is 16th June 2026
Note: If you face any issue while applying for the position, you may contact us at 011-26108983/84 (between 9:30 AM and 5:30 PM) or by email at: hr.nhsrc@nhsrcindia.org .