Job ID: 303134

Sales Manager

Safa Baitul Maal Religious and Welfare Trust

Location: Hyderabad, Telangana

Apply by: 25 Sep 2026

Relevant Sectors

Agriculture, Livelihoods, Microfinance, Rural, Urban

Fundraising, Business Development, Grants Writer

Private Sector, Corporate Social Responsibility

Job Title: Sales Manager Organization: Safa Baitul Maal
Work Location: Bandlaguda Reports To: Business Development Manager

Summary of Position:
The Sales Manager is responsible for the overall planning, management, growth, and operational excellence of Safa Baitul Maal’s Second Sale Unit. The role is responsible for maximizing sales, improving profitability, ensuring efficient inventory management, delivering an excellent customer experience, and maintaining smooth day-to-day operations.

The position provides leadership by supervising sales executives, inventory staff, accounts personnel, cleaning staff, and other support teams. The role focuses on developing effective sales strategies, improving operational efficiency, strengthening customer relationships, managing donated inventory effectively, and promoting sustainable business growth.

The Sales Manager is also responsible for business development, staff performance management, marketing initiatives, inventory optimization, financial control, customer satisfaction, and continuous improvement to ensure the long-term sustainability and growth of the Second Sale Unit.

1. Unit Operations & Overall Management

• Manage the overall operations of the Second Sale Unit.
• Ensure the unit remains clean, organized, attractive, and customer-friendly at all times.
• Plan and optimize space utilization for maximum operational efficiency.
• Ensure proper display, arrangement, categorization, and presentation of products.
• Maintain a safe, disciplined, and well-organized working environment.
• Monitor overall unit performance and continuously improve operational standards.

2. Sales Management & Revenue Growth

• Develop and implement sales strategies to increase revenue and customer footfall.
• Set sales targets for the unit and individual sales executives.
• Monitor daily, weekly, and monthly sales performance.
• Identify opportunities to increase sales through promotions, campaigns, and customer engagement.
• Analyze sales trends and recommend corrective actions where required.
• Work towards maximizing profitability while maintaining affordable pricing.
• Ensure minimum product returns and improve customer satisfaction.

3. Customer Relationship Management

• Maintain excellent relationships with customers.
• Understand customer preferences, buying behavior, and changing market demands.
• Ensure customers receive professional, courteous, and timely service.
• Handle customer complaints effectively and ensure prompt resolution.
• Encourage repeat customers through quality service and engagement.
• Develop strategies to increase customer loyalty and satisfaction.

4. Inventory Management

• Ensure accurate inventory management and stock monitoring.
• Coordinate with the Production Manager regarding stock availability and future requirements.
• Maintain an efficient balance between demand and supply.
• Monitor slow-moving, fast-moving, damaged, and obsolete inventory.
• Ensure proper stock rotation and minimize inventory losses.
• Conduct periodic stock verification and inventory audits.
• Ensure accurate inventory records are maintained at all times.

5. Pricing & Product Management

• Recommend appropriate pricing strategies while ensuring affordability and sustainability.
• Monitor market prices and customer expectations.
• Ensure products are priced competitively without compromising organizational objectives.
• Review pricing periodically based on inventory movement and demand.

6. Staff Supervision & Performance Management

• Supervise all staff working within the Second Sale Unit.
• Plan staff schedules and allocate responsibilities effectively.
• Monitor staff attendance, discipline, productivity, and performance.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training needs and improve employee capabilities.
• Develop sales, communication, customer service, and behavioral skills of the sales team.
• Foster teamwork, accountability, and a customer-focused work culture.

7. Marketing & Business Development

• Develop marketing initiatives to increase customer awareness and sales.
• Plan promotional campaigns, seasonal sales, and special events.
• Identify opportunities to expand the customer base.
• Recommend innovative ideas for increasing revenue and profitability.
• Analyze business gaps and implement strategies for continuous growth.
• Explore partnerships and community engagement opportunities to strengthen the Second Sale Unit.

8. Financial Management & Cost Control

• Monitor operational expenses and ensure cost-effective utilization of resources.
• Coordinate with the Accounts Department regarding sales reconciliation and financial reporting.
• Monitor profitability, gross margins, and operational costs.
• Recommend measures to reduce unnecessary expenses while maintaining service quality.
• Ensure proper financial discipline within the unit.

9. Reporting & Performance Monitoring

• Prepare daily, weekly, and monthly operational and sales reports.
• Analyze sales performance, customer trends, inventory movement, and profitability.
• Monitor Key Performance Indicators (KPIs) for the unit.
• Present recommendations for operational improvements and business growth.
• Maintain accurate records of sales, expenses, inventory, and staff performance.

10. Compliance & Quality Assurance

• Ensure compliance with organizational policies, SOPs, and operational guidelines.
• Maintain cleanliness, safety, and quality standards throughout the unit.
• Ensure all operational processes are transparent and properly documented.
• Monitor inventory handling procedures to prevent damage, wastage, or loss.

11. Coordination & Communication

• Coordinate effectively with the Production Unit, Accounts Department, Procurement Team, Marketing Team, and Management.
• Ensure timely communication regarding inventory requirements, promotions, operational issues, and business opportunities.
• Build positive relationships with customers, suppliers, and other stakeholders relevant to the Second Sale Unit.

12. Innovation & Continuous Improvement

• Continuously identify opportunities to improve operational efficiency and customer experience.
• Recommend innovative retail practices, merchandising techniques, and sales improvement strategies.
• Promote a culture of continuous learning and process improvement.
• Support management in implementing new business initiatives and expansion plans.

13. Any Other Duties

Perform any other duties or responsibilities assigned by the management from time to time in the best interest of the organization.

Core Competencies (Recommended)

• Retail Operations Management
• Sales Leadership & Team Management
• Customer Relationship Management
• Inventory & Stock Control
• Merchandising & Product Display
• Business Development
• Financial & Cost Management
• Sales Planning & Target Achievement
• Performance Management
• Marketing & Promotional Planning
• Communication & Negotiation Skills
• Problem Solving & Decision Making
• Analytical & Reporting Skills
• Innovation & Continuous Improvement

Job Email ID:

hr.safabaitulmaal(at)gmail.com