John Snow India Private Limited (JSIPL)
Position Description
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Position Name:
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Sr. Officer – Operations
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Position Type:
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Full Time
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Company/Division:
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JSI/India – Operations
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Reporting to:
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Associate Director – Operations and Procurement
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Location:
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Gurugram, Haryana (work from office)
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Background
John Snow India Private Limited (JSIPL), a subsidiary of JSI Research and Training Institute, a 501(c)(3) notfor-profit corporation registered in the state of Massachusetts, USA, is a leading public health organization dedicated to improving the health of individuals and communities across the country. We develop and implement high-impact, sustainable, and locally-owned public health initiatives. A robust interface and relationships with the government, private sector, and civil society allow us to convene and collaborate, innovate, inform policy, and develop sustainable & scalable models of programs. Over the years, JSIPL has become a recognized leader for its innovative approaches in reproductive, maternal, newborn, and child health (RMNCH), Immunization, urban health, Tuberculosis, nutrition, supply chain management, climate change, and health system strengthening.
Job Summary
Reporting to the Associate Director – Operations and Procurement, the Sr. Officer - Operations is responsible for managing all administrative and project procurement work required for JSIPL. They will work closely with the Associate Director – Operations and Procurement to ensure smooth project operations and minimal audit findings.
The incumbent will work with all Project Leads and other functions to ensure smooth project operations in terms of logistics, travel, administration, event management and all project / functional procurement needs.
Responsibilities:
Manage and Support Program Operations
- Plan and organize of JSI program activities and events, in coordination with other staff
- Arrange and manage logistics for program events if requested by program team
- Facilitate and assist in implementation of JSI activities and events as required
- Assist in evaluation and documentation of JSI program activities
- Support Associate Director – Operations and Procurement in operational and administrative processes as needed
- Update Share Drive with all Admin and Operations documents
Office Maintenance-
- Ensure that day-to-day upkeep of the office (coordinate for electrical repairs, telephones, internet, plumber, carpenters etc) with minimum down time and ensure that housekeeping staff are well managed. Maintain stationery stock and issuance after securing necessary approvals. Ensure vendor and office utilities bills are received/scrutinized and submit to Accounts Manager for processing payments. Dispatch/Call local vendors to give cheques and take receipts and file
- Office Equipment Leasing/Maintenance Contracts/Inventory – Responsible for maintaining contracts for phone system, copiers, postage and IT vendors. Responsible for facility maintenance and equipment contracts (cleaning, fixtures). Responsible for equipment and furniture inventory.
- Safety and security: Responsible for overall safety and security of office premises, emergency evacuation plans and access system
- Phone/Voice Mail System - Responsible for general troubleshooting and system changes for multiple active lines. Work with voice communication vendors when necessary
- Work Environment Issues - Point person for all staff requests and issues regarding the work environment: functioning of workstations and kitchen pantry.
- Facility Management - Directly responsible for all vendors maintaining space: cleaning company and extermination. Coordinate office moves and administration of leases.
Travel, Accommodation, Meetings/Conferences and Visa
- Make travel, accommodation, meeting/conference and visa arrangements as per the requirement post supervisor approval
- Act as custodian of the database of all service providers and have a contract in place
- Develop new Vendors for local/international travel (if necessary), local travel
- Ensure safety and security of all staff and office property while on travel
- Negotiate with vendors/Hotels for meetings and conferences.
- Secure an annual contract with them and keep updating the same
Inventory Management
- Manage all inventory, including files, documentation, equipment, critical data, etc.
- Maintain and manage all the documentation pertaining the stock/records kept in the warehouse/office
- Facilitate Quarterly audits of the warehouse/office for inventory checking and control by an internal Audit Committee as proposed by Associate Director - Operations
Procurement and Contracts (Services)
- Coordinate procurements and purchases with the Procurement Officer
- Ensure the procurement policy is followed for all purchases and procurements
- Prepare and follow up on vendor agreements
- Review all invoices before submission to the Account Manager for approval
- Ensure organization’s procurement norms are in accordance with the local statutory requirements; update and maintain vendors/supplier’s database with their contact details; ensure procurement files and orders, including – requisition, quotes/bids, comparison, evaluation, approval, contract/purchase order, delivery note are maintained systematically and appropriately
- Ensure value for money, quality, quantity, safety and insurance on all procurements
- Responsible for managing vendor service contracts.
- Maintain the vendor database and update the same on a regular basis
- Manage contract and agreement tracker and ensure timely renewal of contracts.
Qualifications and Skills
- Post Graduate degree in business management, operations or any related field.
- Minimum 6-8 years’ post-qualification progressive experience in operations, procurement and administration of a medium/large sized organization, preferably in the development sector
- Relevant computer skills related to the job profile, including MS Office.
- Excellent organizational, coordinating and mentoring skills;
- Ability to lead, motivate and empower teams.
- Excellent interpersonal relations.
- Proficiency in spoken and written English and Hindi.
JSIPL is committed to fostering a workplace that values fairness and respect. We ensure that all employees and applicants for employment are treated with dignity and are provided with equal opportunities in all aspects of employment, including recruitment, hiring, compensation, training, advancement, and other employment-related decisions. Our evaluations are based solely on relevant qualifications, such as experience, training, and overall fit for the role, in adherence to applicable laws. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to thrive.
JSIPL is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment/engagement procedures to ensure that all staff/consultants are suited to work with the children served by our programs.
JSIPL is committed to provide protection against sexual harassment, exploitation and abuse to all the individuals at our workplace and to ensure that they are treated with equality and dignity.
Application Process:
Please review the detailed Job Description and submit your application online on the following link (please copy and paste the link in your browser):
Your application should consist of the following:
- Detailed Resume
- Duly filled Application Form
Please note that while the last date to apply is Sunday, November 01, 2026, we may begin the interview process prior to this date. We encourage applicants to kindly submit their applications as soon as possible.
An early submission may lead to an expedited review and interview scheduling. Only the shortlisted candidates will be called for an interview.