Individual Consultant: Process Consultant for Streamlining Approval, Delegation, and Decision-Making Processes
Organization: Language and Learning Foundation Location: New Delhi
Engagement Type: Individual Consultant Duration: 6–8 weeks from date of engagement
Application Deadline: 15-Aug-26
About the Assignment
The organization is seeking an experienced Individual Consultant to review, analyze, and redesign its approval and delegation processes. While Standard Operating Procedures (SOPs), a delegation of authority matrix, and procurement policies are already in place, there is a need to assess their effectiveness, remove overlaps and bottlenecks, and streamline workflows for faster, more accountable decision-making.
Objective
To review, analyze, and redesign the organization's approval and delegation processes in order to reduce duplication, ensure clarity in delegation of authority, improve turnaround time for decisions, strengthen accountability, and enhance overall operational efficiency across functions.
Scope of Work
- Diagnostic Review: Review existing SOPs, delegation of authority matrix, procurement policies, and current TORs; map end-toend processes across key approval categories (hiring of consultants/agencies, procurement and vendor onboarding, financial approvals); identify bottlenecks, redundancies, and inefficiencies, particularly at the ED and second-line leadership levels.
- Stakeholder Consultations: Conduct structured consultations with the Executive Director, second-line leadership, and Finance, HR, and Operations teams to understand challenges and expectations.
- Process Redesign: Design streamlined workflows for key processes; propose an optimized delegation framework with clear thresholds and limits; recommend rationalization of approval layers; define roles, responsibilities, and accountability, including exception-handling and escalation mechanisms.Documentation and Framework Development: Develop revised SOPs, update the delegation of authority matrix with clear financial and operational limits, and create standardized templates for TORs, approval notes, and procurement requests, along with current and proposed process maps.
- Implementation Support: Support pilot implementation of redesigned processes, facilitate workshops/training sessions, and recommend digital enablement tools for sustainability and adoption.
Deliverables
- Diagnostic report highlighting key gaps and inefficiencies
- Updated delegation of authority matrix
- Implementation and transition plan
Duration and Reporting
The assignment is expected to be completed within 6–8 weeks from the date of engagement. The consultant will report to the Executive Director or a designated representative, with periodic review meetings on a weekly or bi-weekly basis. Key deliverables will be reviewed and approved by the leadership team.
Required Qualifications / Profile
- Demonstrated experience in process re-engineering and organizational design
- Strong understanding of governance and delegation frameworks
- Prior experience working with non-profits or similar organizations
- Proven ability to facilitate stakeholder discussions and drive alignment
Payment Terms
Payment will be linked to agreed milestones and deliverables as defined in the contract.
Confidentiality
All information shared during the course of the assignment shall be treated as confidential and shall not be disclosed without prior written consent of the organization.
How to Apply
Interested individual consultants are requested to submit their CV, a brief cover note outlining relevant experience, a proposed methodology/approach, and a financial proposal to
pragya@languageandlearningfoundaton.org by 15-Aug-26. Please mention “Delegation Assignment” in the subject line of your email.