EXPRESSION OF INTEREST (EoI)For Empanelment/Onboarding of an IT Firm for Website Backend Management and MIS Development & Maintenance
Sasakawa-India Leprosy Foundation (S-ILF)
Last Date of Submission: 15th October,2026, 5:00 PM IST]
1. About S-ILF
Sasakawa-India Leprosy Foundation (S-ILF) is a non-profit organisation working for the mainstreaming of persons affected by Leprosy and their families through equal, social, cultural opportunities. Its programmes align with six SDGs: No Poverty, Good Health & Well-Being, Quality Education, Gender Equality, Decent Work & Economic Growth, and Reduced Inequalities.
2. Purpose of the EoI
S-ILF invites proposals from experienced and reputed IT firms to manage the backend of its website and to design, host and maintain a Management Information System (MIS) for programme monitoring and reporting.
3. Scope of Work
- CMS administration, updates, plugin/theme management and bug fixes
- Hosting, domain, SSL and server management; regular backups and disaster recovery
- Security monitoring, malware scans, vulnerability patching and uptime monitoring
- Performance, speed and SEO optimisation; mobile responsiveness
- Integration with donation/payment gateway, forms, newsletter and social media handles
- Analytics set-up and periodic reports
- Content uploads and minor design changes on request
- Accessibility (WCAG) and data-privacy compliance (including DPDP Act, 2023)
B. MIS development and maintenance
- Requirement study with programme teams (Livelihood, Education & Skills, Humanitarian Aid, Children Development Program)
- Centralised database of beneficiaries, projects, partners, donors and CSR funds
- Role-based access, data-entry modules and field/mobile data collection
- Dashboards and automated reports (donor, CSR, SDG-wise, geography-wise, financial utilisation)
- Data import/migration from existing Excel/legacy records
- Data security, audit trails, backup and encryption
- User training, documentation and handover
C. Support and maintenance
- Annual maintenance contract (AMC) with defined SLA (response and resolution timelines)
- Helpdesk support via email/phone during working hours
- Post-deployment enhancements as required
4. Eligibility Criteria
- Registered entity (Company/LLP/Partnership/Proprietorship) with at least [3–5] years of operation
- Experience on at least [2–3] similar website and MIS projects, preferably for NGOs, CSR or development-sector organisations
- Valid PAN, GST registration and statutory compliance
- Not blacklisted by any government or private organisation (self-declaration)
- Technical team with relevant expertise (developers, database and security specialists)
5. Documents to be Submitted
- Cover letter on company letterhead
- Company profile, registration certificate, PAN and GST
- Audited financial statements/CA certificate for the last 3 years
- Details of similar projects with client names, scope, value and contact references
- Proposed approach, technology stack and project timeline
- Team profile and key personnel CVs
- Sample work, portfolio or demo links
- Self-declaration of non-blacklisting
- Indicative cost estimate (optional at EoI stage)
6. Evaluation and Selection
Submissions will be screened against the eligibility criteria. Shortlisted firms may be asked to make a presentation or demo and will then be invited to submit a detailed technical and financial proposal. Evaluation will consider relevant experience, technical capability, approach, references and cost. [Add weightage if applicable.]
7. Submission Details
Send proposals by email to ssachan@silf.in with the subject line "EoI for IT Firm – Website Backend & MIS" by 15th October, 2026.
8. General Terms
- Submitting an EoI does not guarantee selection or award of work.
- S-ILF reserves the right to accept or reject any or all submissions, or cancel the process, without assigning any reason.
- All data and intellectual property created for S-ILF will remain its property, and selected firms must sign a confidentiality/NDA.
- Any canvassing or influence will lead to disqualification.