WASH Coordinator in Healthcare Facilities

 CATHOLIC HEALTH ASSOCIATION OF INDIA

• Water: Availability, quality, quantity, reliability, safe storage, water safety planning and sustainable water asset management.
• Sanitation: Safe, functional, accessible and inclusive sanitation facilities for patients, staff and persons with disabilities.
• Hand Hygiene: Availability and functionality of handwashing facilities, soap and alcohol-based hand rub at appropriate points of care and toilets, together with improved compliance.
• Health Care Waste Management: Safe segregation, collection, storage, treatment and disposal of infectious and non-infectious waste.
• Environmental Cleaning and Disinfection: Routine cleaning, disinfection and related infection prevention practices.
• IPC: Integration of WASH-related IPC practices into routine healthcare service delivery.
• WASH Asset Management: Maintenance, functionality, risk management and sustainability of WASH assets using appropriate systems and digital tools.
• Community Engagement and Behaviour Change: Support WASH awareness, behaviour-change activities, stakeholder engagement and monitoring under the relevant project components.
• Leadership, Governance & Stewardship: Integration of WASH into facility governance systems, Accountability mechanisms, Leadership engagement, Performance review and decision-making processes, Resource mobilization and sustainability financing.

• Coordinate planning, implementation, monitoring and reporting of the Wallace WASH Initiative in collaboration with CHAI leadership, Regional Units, participating Member Institutions, communities and other relevant stakeholders.
• Provide technical oversight to ensure implementation is consistent with agreed WASH standards, project objectives and the CH-WASH-SCF approach.
• Coordinate with the CRS WASH Technical Team and facilitate appropriate technical support to participating healthcare facilities.
• Support alignment with relevant national WASH, health, IPC and healthcare quality standards.
• Contribute to positioning CHAI as a model for sustainable WASH system strengthening.

• Work closely with WASH Technical Advisors to continuously strengthen the Coordinator's technical knowledge and build CHAI's internal knowledge base on WASH in healthcare facilities.
• Participate in technical orientation, mentoring and knowledge-sharing sessions and progressively apply and transfer this learning within CHAI network.
• Adapt, contextualize and institutionalize relevant technical guidance, frameworks, SOPs, standards, assessment tools and management systems to support progressive scale-up across the CHAI network
• Develop, adapt & facilitate use of appropriate communication approaches and tools for IEC  and Behaviour Change Communication for healthcare workers, support staff, patients and caregivers.
• Guide the development and implementation of facility-specific WASH Improvement Plans and Water Safety Plans. Support application of SWAM (Sustainable WASH Asset Management), WASH FIT, mWater and other agreed tools.

• Strengthen CHAI's internal technical capacity through structured mentoring, coaching, knowledge transfers and joint implementation with CRS, and support systematic cascading of learning to Regional Unit representatives and participating facilities.
• Support RU representatives to progressively provide technical support, monitoring and mentoring to participating Member Institutions.
• Strengthen the capacity of healthcare facility teams on WASH, IPC, asset management, risk management and sustainable service delivery.
• Conduct training, mentoring, peer learning and practical demonstrations for relevant staff & facilitate cross-learning, peer exchange and exposure opportunities to promote good practices.
• Support senior managers to understand WASH performance & use evidence for decision-making.

• Establish and maintain a structured supportive supervision approach supporting adherence to agreed WASH Standards and improvement plan by participating Member Institutions.
• Conduct periodic field visits, technical supervision and performance reviews while identifying implementation gaps, risks and corrective actions and follow up resolution.
• Support healthcare facilities to strengthen professionalized maintenance systems, lifecycle asset management, risk management, and continuous quality improvement approaches that promote the long-term sustainability of WASH services beyond infrastructure investments.

• Establish and maintain routine monitoring and supportive supervision mechanisms.
• Develop and maintain dashboards and performance tracking systems to support evidence-based decision-making at facility, Regional Unit, and national levels.
• Support WASH FIT assessments as well as support implementation of digital monitoring systems (including mWater or such platform) to assess, manage & visualize data from regular reporting.
• Consolidate and analyse data from Member Institutions and Regional Units to generate actionable information for CHAI leadership and programme decision-making.
• Track key indicators such as:

1. WASH functionality and uptime
2. IPC compliance
3. Service performance
4. asset maintenance;
5. Behaviour change; and
6. Sustainability indicators

• Consolidate facility-level data and generate periodic performance reports and evidence of improvement. Produce quarterly, annual, and donor reports as per donor requirement.
• Document good practices, lessons learned, case studies, innovations, and success stories while identifying model facilities and emerging WASH champions within the CHAI network.
• Facilitate learning and reflection across HCFs and contribute to integrating WASH into CHAI's broader health systems strengthening and quality improvement agenda.

• Support facilities in identifying sustainable financing options for WASH services and asset maintenance.
• Strengthen engagement with dioceses, congregations, donors, government agencies and development partners.
• Contribute to development of concept notes, proposals and investment cases for WASH improvement.
• Promote integration of WASH indicators into institutional planning and budgeting processes.
• Support long-term sustainability of CHAI's WASH stewardship model.

• At least Bachelor’s degree in Public or Environmental Health, Engineering, WASH, or related field
• Master’s degree in relevant field is an advantage
• Minimum five years of progressively responsible professional experience in WASH, public health, healthcare quality improvement, health systems strengthening, or related fields.
• Demonstrated experience in programme coordination, capacity building, supportive supervision and institutional strengthening.
• Experience working across multiple geographic locations and with government, faith-based health networks and/or development partners will be an advantage.
• Experience with communication and reporting, digital data management, dashboards or platforms such as mWater

• Knowledge of WASH FIT, Water Safety Planning, IPC and healthcare quality improvement approaches.
• Experience with digital monitoring platforms such as mWater, Kobo, DHIS2 or Power BI.
• Strong facilitation and adult-learning skills.
• Excellent analytical, report writing and presentation skills.
• Ability to work independently and manage multiple stakeholders.
• Commitment to the values and mission of Catholic health services.

• Fluency in English (written and spoken)
• Workable knowledge of Tamil (optional)