About the Position Cluster Coordinator
We seek a skilled and driven Cluster Coordinator to manage, coordinate, and supervise the complete operations of a 40-creche cluster unit. The position is responsible for multi-tier field coordination, guiding and mentoring Creche Supervisors, leading community engagement and block-level administrative liaisons, driving data-informed program monitoring, and ensuring high service-delivery quality across all centers.
Key Roles & Responsibilities
• Oversee complete operational performance, quality standards, and compliance across a cluster unit of 40 creches.
• Supervise, guide, and evaluate the performance of the 4 unit Creche Supervisors.
• Assume operational leadership and program administrative duties in geographies where a dedicated Program Manager is not assigned.
• Analyze block-level ICDS data to design targeted village-entry strategies and center expansion roadmaps.
• Spearhead administrative liaison with block-level line departments, Panchayati Raj Institutions (PRIs), and grassroots health functionaries.
• Lead community mobilization drives, village feasibility assessments, and caregiver selection processes alongside village committees.
• Conduct baseline space safety assessments in the absence of a Safety Coordinator to ensure center readiness.
• Coordinate with the logistics team to guarantee timely material delivery, center setup, and caregiver training execution.
• Formulate weekly and monthly cluster-wide field travel and supportive supervision schedules.
• Undertake weekly field monitoring visits to mentor caregivers, support supervisors, and demonstrate accurate anthropometric protocols.
• Track cluster health indicators, daily attendance records, and severe nutritional deficiencies via the Shishu Ghar management portal.
• Facilitate weekly operational review meetings with supervisors to evaluate progress and address operational delays.
• Represent the initiative at community-level forums, including Creche Management Committee (CMC) and Village Health meetings.
Eligibility & Qualifications:
• Educational Qualification: Bachelor’s degree in any discipline with practical computer literacy and command of MS Office tools.
• Experience: 3+ years of field experience in community-level implementations within Early Childhood Care and Education (ECCE), Health, or Nutrition sectors.
• Technical Skills: Expertise in interpreting management dashboard data and using mobile field-tracking systems.
• Core Competencies: Supportive supervision, conflict resolution, grassroots team leadership, and large-group facilitation.
• Language & Locality: Fluency in the local language and dialect is mandatory; candidates from the same block or district preferred.
• Driving Requirement: Must know how to drive a two-wheeler, have their own two-wheeler, and possess a valid driving license.
About the Position Programme Manager
We seek an experienced and committed Program Manager to lead and oversee the implementation of the Creche Initiative. The position will be responsible for program planning, team management, stakeholder coordination, quality assurance, community engagement, monitoring, reporting, and ensuring overall creche operations across the project areas.
Key Roles & Responsibilities:
• Provide overarching strategic leadership, administrative governance, and operational direction for the entire regional Creche Initiative.
• Manage high-level institutional partnerships with donor foundations, district administrative departments, and government bodies.
• Lead talent acquisition, onboarding workflows, and capacity development initiatives for the project team.
• Build institutional structures for supply-chain governance, administrative workflows, and financial compli-ance.
• Formulate field monitoring protocols and participate in joint supportive supervision visits across clusters.
• Track program health metrics, center adherence rates, and child development outcomes using the Shishu Ghar management dashboard.
• Liaise routinely with key government functionaries to align program outcomes with district nutrition and ECCE priorities.
• Prepare, review, and submit comprehensive monthly progress reports and financial updates to Foundation stakeholders.
• Chair periodic project review conferences and organize monthly performance evaluations with regional field coordinators.
Eligibility & Qualifications:
• Educational Qualification: Bachelor’s or Master’s degree in Social Work (MSW), Public Health, Rural Development, or related Social Science/Management disciplines.
• Experience: 5+ years of direct experience in Child Nutrition, ECCE, or Maternal Health sectors, including at least 2 years in a team-management or operational-leadership capacity.
• Technical Skills: Advanced command of standard office productivity software, project management workflows, and digital MIS dashboards.
• Core Competencies: Multi-tier team governance, inter-agency communication, strategic planning, and performance management.
• Language Skills: Professional working proficiency in both English and the relevant local language.
• Driving Requirement: Must know how to drive a two-wheeler, have their own two-wheeler, and possess a valid driving license