Job ID: 306204

Business Analyst

Raah Foundation

Location: Mumbai, Maharashtra

Apply by: 30 Oct 2026

Relevant Sectors

Agriculture, Livelihoods, Microfinance, Rural, Urban

Infrastructure, Technology, Engineering, Science

Job Title-Business Analyst
Digital Transformation & Process Management

LOCATION
Mumbai / Nashik, with regular rural travel
EXPERIENCE-3–6 years in BA / Process Consulting
ENGAGEMENT-Full-time / Contract
SECTOR-Non-profit · Rural development

ABOUT THE ROLE
We are looking for a Business Analyst to support the design and implementation of an integrated IT system for a growing non-profit working on eco-restoration, agro-ecology, water security and rural community development in Maharashtra.
You will work closely with leadership, programme managers, field teams, subject-matter experts and developers to understand how the organisation operates, document its processes and turn them into clear requirements — covering the full lifecycle from needs analysis and process mapping to SOPs, system design, testing, rollout and continuous improvement.
The ideal candidate is comfortable working between technology and grassroots field operations, and can simplify complex processes into practical digital workflows.

KEY RESPONSIBILITIES

• Requirements: Engage leadership, programme, finance, admin, M&E and field teams through interviews, workshops and field visits; capture user needs, pain points and digitisation opportunities; prepare BRDs, functional requirements, user stories, user roles and permissions.
• Process mapping: Document As-Is and design To-Be processes with maps, flowcharts and decision trees; identify scope for automation and standardisation; ensure workflows suit rural, low-connectivity conditions.
• SOP development: Convert informal field practices into documented SOPs defining roles, steps, approvals, data needs, forms, timelines, escalations and outputs; validate them with programme teams.
• System requirements: Act as the bridge between business users and developers; define screens, forms, workflows, reports and dashboards; maintain a prioritised product backlog; identify integration and data-sharing needs.
• Testing & UAT: Prepare test scenarios and cases; coordinate functional testing and UAT with field users; track defects with developers; run regression tests and obtain user sign-off.
• Implementation & change management: Support rollout across offices and project locations; create user guides and training material; train users; gather feedback and drive adoption.
Processes in scope may include:
Project and village onboarding · Household profiling · Water-resource planning · Watershed and conservation work · Eco-restoration and plantations · Agro-ecology interventions · Nursery management · Field activity tracking · Community engagement · Asset management · M&E and impact measurement · Photo/GPS data collection · Procurement and inventory · Finance and expenditure tracking · Donor/CSR reporting

KEY DELIVERABLES
BRDs and functional specifications · As-Is / To-Be process maps and flowcharts · SOPs and process manuals · User stories and acceptance criteria · Data dictionary and field definitions · User-role and access matrix · Forms and workflow specifications · Test plans, test cases and UAT documentation · Defect tracker · User manuals, training material and rollout documentation

SKILLS & EXPERIENCE
Essential
• 3–6 years as a Business Analyst, Functional/Product Analyst or Process Consultant
• Strong business-process analysis and requirements-gathering skills
• Experience preparing BRDs, process maps, SOPs and test cases
• Experience working with software development teams
• Strong analytical, documentation and communication skills
• Comfortable engaging both senior management and field-level users
• Willingness to travel to rural project locations in Maharashtra

Desirable
• Experience in NGOs, rural development, agriculture, water, environment or CSR
• Implementation of ERP, CRM, MIS, M&E or field-data-collection systems
• Mobile and web platforms; GIS/GPS data collection; offline-first apps
• Familiarity with Agile/Scrum
• Tools: MS Teams, OneDrive, Visio, Excel/Power BI or equivalent

PERSONAL ATTRIBUTES
Curious (understands how things actually work) · Process-oriented (brings structure to informal processes) · Technology-friendly (not necessarily a developer) · Field-sensitive (knows what works in an office may not work in a remote village) · Collaborative · Detail-oriented (turns discussions into testable requirements) · Impact-oriented (technology is a means, not an end).

What Makes This Role Different
This is more than IT documentation — you will help a rural development organisation rethink and digitise how it works, at the intersection of technology, rural development, eco-restoration, agro-ecology, water security, data and social impact.

Job Email ID:

ngalaton(at)raahfoundation.org