Job ID: 306415

Senior Manager, Individual Giving (Grade-9)

ChildFund India

Location: Bengaluru, Karnataka

Apply by: 13 Nov 2026

Relevant Sectors

Administration, HR, Management, Accounting/Finance

Monitoring, Evaluation, Policy, Research

Social, Gender, Education, Youth, Child

VACANCY ANNOUNCEMENT
Ref. No. 27/13	Issuance Date: October 26. 2026	Closing Date for receipt of Applications: November 13, 2026 (IST)

POSITION DETAILS
POSITION TITLE AND GRADE:	Senior Manager, Individual Giving (Grade-9)
POSITION TYPE/DURATION:	Fixed-Term (Two years with possibility of extension subject to organizational needs, satisfactory performance, and funds availability)
POSITION LOCATION:	ChildFund India, Bengaluru, Karnataka
WORK SCHEDULE:	Monday to Friday, 9:00 AM to 5:00 PM , 40 hours per week
TELEWORK ELIGIBLE	Yes
REPORTS TO:	Director, Business Development & Sustainability?

ABOUT CHILDFUND INDIA

ChildFund India works towards ensuring that children from the most marginalized sections of the society become able, confident, and responsible adults.

Our work brings health, education, child protection, youth skilling, livelihoods, and climate resilience into an integrated approach that responds to children’s changing needs as they grow — from early childhood through adolescence and into young adulthood.

ChildFund India's core values are the principles and beliefs that guide behaviour, decision-making, and culture. Our values of Connection, Honesty, Innovation, Learning, and Diverse Lived Experiences reflect our highest aspirations for how we go about our work every day in the communities we serve and with each other.

POSITION ROLE

???The Senior Manager, Individual Giving will provide strategic leadership to ChildFund India in raising resources from individual supporters through Face-to-Face (F2F), Telemarketing, Digital Fundraising, and High Net-Worth Individual (HNI) engagement. The role will embed analytics into fundraising operations to ensure data-driven decision-making, campaign optimisation, and donor retention.

Remain alert and responsive to any safeguarding risks; acquire and maintain the relevant knowledge and skills necessary to promote strong safeguarding practices; understand and adhere to ChildFund India’s Safeguarding Policy and Procedures; and conduct yourself at all times in a manner consistent with ChildFund India’s safeguarding principles and standards.

PRIMARY RESPONSIBILITIES

???Strategic leadership and fundraising initiatives

?Lead in drafting and executing strategies for quality acquisition, donor retention, and increasing lifetime value of individual donors across F2F, Telemarketing, Digital, and HNI channels.
?Deliver income targets for IFR ensuring efficiency and ROI.
?Develop a business case for in-house F2F fundraising.
?Track progress against KPIs, income targets, and alignment with the organizational strategy.
?Conceptualize innovative ideas for raising awareness for garnering support and resources from public at large.
?Ensure alignment of fundraising opportunities with the Country Strategic Plan and other relevant norms of ChildFund India.
?Ensure compliance with organizational policies and processes in selection of relevant agencies and supporters for various fundraising initiative.

?Fundraising Channels

?Digital Fundraising: Drive online campaigns, and social media-led donor acquisition, leverage analytics dashboards for optimization.
?High Net-Worth Individual (HNI) Fundraising: Build tailored donor journeys, personalized stewardship, and bespoke reporting for HNIs.
?Face-to-Face (F2F) Fundraising: Lead F2F operations, including recruitment, training, and monitoring; innovate engagement strategies to improve donor acquisition and retention.
?Telemarketing: Oversee telemarketing campaigns, donor conversion strategies, and integration with other IFR channels.

?Donor servicing and reporting ?

?Support in designing and execution of relevant communication and branding strategies to support fund raising initiatives.
?Develop innovative strategies, plans and systems for improved donor experience and donor upgrade /recapture
?Responsible for high-quality donor servicing and regular communication, such as mailers and newsletter, with individual supporters, corporates and institutions.
?Ensure timely completion and delivery of internal and external reporting requirements.

?Skills Building & Capacity Development

?Update and deliver training plans for partner agencies and internal staff to strengthen fundraising skills in F2F, HNI, and Digital.
?Build team capacity to handle donor queries and potential issues effectively.
?Ensure proper use of collaterals (pitch cards, welcome Kits, digital donation sites) to aid donor communication.

?Monitoring & Problem Solving

?Set up systems to monitor KPIs such as:

?Weekly acquisition
?Attrition and retention
?Lead acquisition and management
?Digital conversion
?Cost-benefit analysis per channel

?Provide inputs to improve efficiency of donor acquisition through evidence-based approaches.
?Lead in resolving issues and addressing challenges across IFR channels. ?

?Team Management

?Manage Individual Fundraising team
?Orient/train and mentor teams for effective delivery of fundraising plan and targets.
?Responsible for periodic performance review of teams and recognize best performances.
?As a member of the CLT, participate and represent organization in various internal and external forums.
?Any other tasks that may be assigned by the Line Manager from time to time.??

MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

Education: Graduate in Management/Marketing/Social Sciences or a related discipline. Post-Graduate or equivalent will be a plus.

Work Experience: 7–10 years’ experience in individual fundraising/resource mobilization leading around 10-member team. Proven track record in digital fundraising, HNI relationship management, F2F, and telemarketing.

Language Proficiency: Fluency in both English and Hindi is required.
Skills and Abilities: Evidence-based analytical skills. Strong donor relations and engagement skills. Excellent communication skills (verbal, written and interpersonal). Adept in using computers, particularly in using Microsoft Office suite applications.

ChildFund’s Core Competencies

Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

Ability to anticipate market trends and pivot strategies accordingly.
A result-oriented individual with focus on timely delivery of set plans and targets.
Advanced level aptitude in data management, interpretation and analytics.
Gender sensitive with strong conviction and skills for the empowerment of excluded and disadvantaged children.

EVALUATION AND SELECTION CRITERIA

Step 1: HR Pre-Screening:All Job Applications received will be collated by HR and preliminary screening will be conducted based on the minimum education and experience requirements mentioned above. The Applicants that do not meet the education and experience criteria will not be considered further for the selection process. All the qualified applications will be handed over by HR to the Selection Panel.

Step 2: Qualified applications will be further reviewed by the Selection Panel. The Selection Panel will assess and rank all the applications based on the following factors for a maximum of 100 points:

Evaluation Factors	Points
Job Knowledge	50 points
Work Experience	50 points

Step 3: Applications will be further shortlisted for Step 3 i.e. Interview. The applications will be evaluated by the Selection Panel for the final selection, based on the following evaluation factors for a maximum of 100 points.

Evaluation Factors	Points
Job knowledge and Skills	40 points
Work Experience	20 points
Teamwork & Collaboration	20 points
Communication Skills	20 points

COMPENSATION AND BENEFITS

Salary starts at INR 25,99,220/- per annum plus benefits, with scope for consideration for adjustment in line with the experience, skills, and knowledge the selected candidate brings.

Benefits (subject to the provisions of the approved Employee Manual):

Provident Fund and Gratuity as per Indian Labour Law
Annual Merit-based Performance Salary increase.
Health Insurance Coverage - to support the well-being of employees and their families.
Leave and Holiday framework that supports rest, renewal, and personal priorities – Annual Leave (24 days), Casual Leave (10 days), Sick Leave (10 days), Special Leave (5 days), Maternity Leave (26 weeks), Paternity Leave (2 weeks), Exam Leave (5 days), Holidays (15 days)
Hybrid and flexible work schedule options for eligible roles to enable effective offsite working while staying connected and productive.
Learning and Development opportunities to support growth and build future-ready capabilities.

COMMITMENT TO SAFEGUARDING

ChildFund India’s Safeguarding Policy and Procedures will be strictly adhered to throughout the engagement period to ensure the safety, dignity, and well-being of children and vulnerable adults. ChildFund India maintains a zero-tolerance approach towards sexual exploitation, abuse, harassment (SEAH), and all forms of harm by staff, partners, consultants, vendors, and representatives in the delivery of its programmes and services. The organisation is committed to maintaining a safe and respectful environment within the workplace and in the communities where it operates. Accordingly, the selected candidate will be required to sign ChildFund India’s Safeguarding Commitment and Behavioural Protocol as part of the contractual agreement and comply with all safeguarding standards, policies, and do-no-harm principles throughout the engagement period.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of ChildFund India to ensure equal employment to all persons without regard to sex (including pregnancy and gender identity), age, race, ethnicity, national origin, social origin or status, color, language, sexual orientation, disability, genetic information, or religion.

IMPORTANT NOTES

This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.
Employment is subject to the ChildFund India’s HR policies and procedures, including provisions related to pre-employment clearances, probationary period, and retirement age.
If any of your relatives or members of your family/household work for ChildFund and if any child related to you is currently being sponsored/enrolled by ChildFund, you are required to disclose it at the time of job application.

APPLICATION SUBMISSION

To apply, please click on our official Naukri job listing here: http://nauk.in/eek1OFW

Notes:

-By submitting this application, you consent to ChildFund India collecting, processing and storing your personal data provided in your job application form (including supporting documentation provided) and during the recruitment process, in accordance with the Digital Personal Data Protection Act, 2023.

-ChildFund India expresses it sincere thanks to the candidates for their time and efforts in submitting their job application. We really appreciate and value your interest in employment with us, however, due to a high volume of anticipated applications, only short-listed candidates will be notified.