Job Description
Position : Senor Manager - Human Resources
Location : New Delhi
Reports to : Country Head-HROD (CHRO)
Tenure : 3 Years (annual contract, renewable based on performance and availability of funds)
HelpAge India is a secular, not-for-profit organisation in India, registered under the Societies’ Registration Act of 1860. Set up in 1978, the organisation works for ‘the cause and care of disadvantaged older persons to improve their quality of life’. It runs healthcare, agecare, livelihood, disaster response and awareness initiatives throughout the country & advocates strongly for the elder cause. It became the first and only Indian organization to be honoured with the ‘UN Population Award 2020’ for its exemplary work in the field of ageing and population issues, and earlier in 2014, has been the recipient of ‘Vayoshreshtha Samman’ by Government of India, as an institution working for senior citizens. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility. We have been recognized as a Great Place to Work.
The Senior Manager– Human Resources will be responsible for strengthening people processes, enabling high performance teams, ensuring statutory compliances, and fostering an inclusive and employee centric work culture across the organisation. The incumbent will play a pivotal role in contributing to talent strategy by fostering a culture of continuous learning, employee growth, and meaningful engagement. The role holder will collaborate with People Managers along with the HR team to develop and execute a forward-looking talent acquisition strategy that aligns with the organisation’s evolving needs.
Key responsibilities:
Talent Acquisition and Management:
- Oversee end to end recruitment for critical organisational roles, ensuring transparent and merit based hiring.
- Strengthen onboarding and induction processes for new employees.
- Support in developing succession planning framework and internal talent mobility initiatives.
- Provide support in developing and improving the performance management system.
- Develop, review, and implement HR policies, SOPs, and manuals in line with organisational and legal requirements.
- Design and manage volunteering and internship programs, leveraging technology-based solutions for scalability and impact.
- Strengthen HR analytics and reporting for leadership review and decision making
Learning, Development and Engagement:
- Partner with People Managers to identify learning and development needs, develop and ensure implementation of capacity building initiatives.
- Develop and deliver outcome-oriented learning solutions and training programs tailored to diverse employee groups.
- Create engaging learning materials including activities, audio-visual content, instructor guides, and lesson plans.
- Monitor and evaluate the effectiveness of training programs, ensuring continuous improvement through feedback and data analysis.
- Support the development and execution of employee engagement initiatives aimed at enhancing morale, productivity, and retention.
- Undertake additional initiatives and responsibilities as maybe assigned by the Supervisor.
Qualifications & Experience:
- Post Graduate degree in Human Resources, Organizational Development, or related field.
- At least five years of progressive experience in talent acquisition, HR operations, learning, development and employee engagement.
- Prior experience in the development/non profit/ humanitarian sector will be preferred.
- Strong practical understanding of Indian labour laws and HR compliance.
- Proven ability to work with cross-functional teams and drive strategic initiatives.
- Strong communication, facilitation, and stakeholder management skills.
- Experience with digital learning tools and modern recruitment platforms.
- Excellent communication skills, both written as well as oral
- Good presentation and PR skills
- Should be sensitive to the cause of the organisation
Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.
HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws.
Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter, and CV at recruitments@helpageindia.org; along with details of last salary drawn, expected salary, and three professional referees.
Due to the urgency of the position, interviews may be scheduled even before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only shortlisted candidates will be notified about the interview date.