Job Description -Retail Cum Soft Skills Trainer
Location(s)*
SOS Children's Village Raipur Airport Road, Mana Camp, Post, Banarsi, Raipur, Chhattisgarh 492015
"SOS Children's Villages India,Plot No-6, Pushpak Park, ITI RoadPune-411007. Maharastra, India."
Experience (Min - Max)*
Graduate with 3-4 years of experience in Soft Skill & Retail training in vocational Training setup
Preference
Male/Female
Employment type: Full time
Reporting to :Centre Cum Placement In charge
Department :VTC
Role and Responsibilities
General
* Adhering to the training schedule and ensuring imparting of quality training as per defined parameters and scheduled timelines, comprising of the following:
1. Ensure that the Code of Conduct is duly administered and adhered to
2. Ensure maintenance of day wise module and curriculum of each courses/trades and daily log for the course being conducted and the same to be displayed in the classroom
3. Ensure maintenance of attendance sheet for each training session in the prescribed format
4. Provide continuous guidance and mentoring to trainees
5. Ensure timely availability of training materials / consumables / tool kits at the site of the trainings
6. Ensure timely reports, success stories, best practices, write ups for newsletter and any other required communication
7. Manage the evaluation and certification process for the candidates upon completion of training
• Sourcing of trainees for each batch well in advance with adequate applications in the pipeline for at least one additional batch. This will comprise of the following:
1. Conduct sourcing activities by exploring all sourcing channels like catchment areas, educational institutions, employment exchanges, Canopy, Door to Door, etc.
2. Documentation of sourcing activities including filling in of application forms and other required pre training activities
• Placement of candidates in coordination with the Centre Cum Placement In charge. This will comprise of the following:
1. Preparation of trainees' CVs
2. Identifying potential employers and relationship building and maintenance
3. Handholding of trainees after placement
• Any other duty assigned from time to time by Centre Head
Trade specific
Conduct training for Data entry/Retail course. This will include the following modules:
1. Life Skills, Etiquette and Grooming, Basic English, Customer Service , Basic Computers, Financial Literacy, Introduction to Sales
2. Understanding frontline selling, Sales planning and its importance, Retail sales
3. Understanding various sources of lead generation, Understanding the importance of lead tracking
4. Understanding Pre call preparation and its importance, Learning to open call, develop need, probe customer, propose solution, eliminate doubts and close call
5. Maintaining customer relationship, Conducting follow-up activities
Education and Experience:
• Graduate in any stream. Post- graduation degree will be an added advantage
• 3+ years of experience as a trainer
Interested candidates can share their cv at recruitment.hgs@hgedu.org