Job Description - Trainer Cum Counselor | Domain- Housekeeping/Front Office and F&B
Location(s)*
AT-Kamat Ali, Alibag, Raigarh, Alibag, Maharashtra- 402201
Experience (Min - Max)*
Graduate with minimum 1-2 years of experience as a Hospitality Trainer
Employment type :Full time- Contractual
Reporting to: Centre Cum Placement In charge
Department :VTC
Organization :SOS Children's Villages India
Role and Responsibilities
General
• Adhering to the training schedule and ensuring imparting of quality training as per defined parameters and scheduled timelines, comprising of the following:
1. Ensure that the Code of Conduct is duly administered and adhered to
2. Ensure maintenance of day wise module and curriculum of each courses/trades and daily log for the course being conducted and the same to be displayed in the classroom
3. Ensure maintenance of attendance sheet for each training session in the prescribed format
4. Provide continuous guidance and mentoring to trainees
5. Ensure timely availability of training materials / consumables / tool kits at the site of the trainings
6. Ensure timely reports, success stories, best practices, write ups for newsletter and any other required communication
7. Manage the evaluation and certification process for the candidates upon completion of training
• Sourcing of trainees for each batch well in advance with adequate applications in the pipeline for at least one additional batch. This will comprise of the following:
1. Conduct sourcing activities by exploring all sourcing channels like catchment areas, educational institutions, employment exchanges, Canopy, Door to Door, etc.
2. Documentation of sourcing activities including filling in of application forms and other required pre training activities
• Placement of candidates in coordination with the Centre Cum Placement In charge. This will comprise of the following:
1. Preparation of trainees' CVs
2. Identifying potential employers and relationship building and maintenance
3. Handholding of trainees after placement
• Any other duty assigned from time to time by Centre Head
Trade specific
Conduct training for Housekeeping/Front Office/F & B course. This will include the following modules:
1. Life Skills, Etiquette and Grooming, Basic English, Customer Service , Basic Computers, Financial Literacy, Introduction to Sales
2. Ensure training is as per NSQF/SSC (Tourism & Hospitality Sector Skill Council) guidelines.
3. Prepare daily lesson plans, training schedules, and session reports.
4. Stay updated with current hospitality housekeeping standards and practices.
5. Provide industry insights, guest service scenarios, and real-time case studies.
6. Support in arranging industry exposure visits, guest lectures, and demonstrations.
Education and Experience:
• Graduate / Diploma in Hotel Management or relevant hospitality field.
• Minimum 5 years of experience in housekeeping operations/Front Office/F & B in hotels/resorts.
• Prior training experience is an advantage.
• Strong communication and interpersonal skills.
• Ability to conduct practical demonstrations effectively.
Interested candidates can share their cv at recruitment.hgs@hgedu.org