SCOPE Of WORK
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Designation: Community Health Associate (FTC)
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Reporting to: Manager, Programme Development
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Location: Chennai, Tamil Nadu – Trucking Points
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People reporting into: None
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Education: BSW / MSW / Any Graduate with demonstrated experience in development or community health work
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Work time: Monday to Saturday, 9.30 am to 5.30 pm; hours may vary on field/camp days
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Position: Fixed-term contract
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Experience: Minimum 2 years in fieldwork, community mobilisation, or development programmes; experience working with mobile or occupational communities preferred
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MFV is a not-for-profit organisation registered under the Bombay Public Trust Act (1950), established in 2000 to eradicate avoidable blindness through the enablement of high quality, comprehensive and equitable eye health care.
Poverty is a cause and effect of visual and other disabilities that in-turn increase social divide. Eradicating blindness, 70% of which is avoidable, will enhance productivity, significantly impact on GDP and promote social and economic equity among nations. MFV’s vision is to restore the gift of vision to every visually impaired human being, irrespective of nationality, religion or socio-economic status. Its values include: Quality Care, Cost Efficiency, Sustainability, Service to all.
Among the largest NGOs engaged in eye health care, MFV has helped establish and strengthen several centres, enabling them to grow into world class centres providing comprehensive eye health care and also engaged in high quality training and research. All these organisations are able to address the key blinding conditions that affect the world, especially cataract, glaucoma, child eye health, corneal conditions, diabetic retinopathy and other retinal disorders, etc.
Currently, MFV collaborates with 27 leading eye care organizations to serve communities across more than 210 districts in 24 states & union territories of India. In the fiscal year 2024-25, MFV facilitated direct eye services for over 1,768,750 individuals, with more than 298,502 of them receiving free surgeries, primarily for cataracts.
MFV’s unique programme impact studies the impact of cataract surgery on the quality of life of individuals.
Job Profile overview: The Community Health Associate (FTC) will be the primary mobiliser and community interface for the programme, responsible for liaising with local support personnel for camp planning, conducting mobilisation activities to ensure programme reaches maximum participants, organizing camps, registering participants, conducting awareness sessions, supporting data documentation at camps, and ensuring follow-up with referred and distributed beneficiaries across the Chennai trucking points.
Expectations from the Role
- Conduct pre-camp mobilisation at trucking points: engage truck drivers, fleet managers, transport union members, and Dhaba/rest-stop staff to ensure strong participation, with support from Volunteer.
- Manage participant registration at screening camps, including collecting demographic details, occupational history, and consent.
- Support smooth patient flow during camps by coordinating with the team.
- Maintain accurate daily registers and summaries for participation, referrals, and spectacle dispensing.
- Ensure participants understand their diagnosis, prescribed spectacles, and any referrals recommended by the Optometrist.
- Carry out spectacle distribution activities for participants who were prescribed spectacles at prior camps.
- Undertake hospital follow-ups by phone for all referred cases, along with support from a volunteer
- Maintain and update follow-up registers and highlight non-compliant or lost-to-follow-up cases
- Submit weekly and monthly MIS reports to them, including camp summaries, mobilisation updates, and case studies
- Document case stories as required.
Eligibility Requirements
- BSW, MSW, or any graduate degree; a background in social work, public health, or community development is preferred
- Minimum 2 years of experience in community fieldwork, mobilisation, or health outreach programmes; prior experience working with truck drivers, transport workers, or similar mobile occupational communities is a strong advantage
- Fluency in Tamil; working knowledge of English
- Comfortable working at trucking points, transport hubs, and roadside rest stops in and around Chennai
- Strong proficiency in MS Office (Word, Excel) and email communication; accurate data entry, structured record-keeping, and timely MIS reporting are core expectations of this role
Skills Required
- Strong community mobilisation and interpersonal communication skills
- Ability to engage effectively with truck drivers, fleet operators, and transport union representatives
- Strong data management skills: accurate data entry, structured record-keeping, timely MIS reporting, and ability to maintain clean and complete programme records
- Ability to coordinate logistics of camps and follow-up activities
Core Behaviour
- Empathy
- Interpersonal skills and a team player
- Adaptability and flexibility
- Meticulous
- Proactive
Note: The Scope of Work is illustrative and not exhaustive and the role can be modified at the discretion of the management depending on the needs of the organization.