Organization: Synergie
Designation: Operations Executive – Scholarships
Location: Noida, Sector 132
Employment Type: Full-time
Reporting To: Manager – Scholarship Operations
Interested candidates are requested to share their CVs at **synergie_hr@synergie.in** or **tanmay.verma@synergie.in** with the subject line:
"Resume for the post of Public Sector Policy & Institutional Partnerships Manager"
Please note that CVs submitted without the above-mentioned subject line **will not be considered**. Only shortlisted candidates possessing relevant scholarship-sector experience will be contacted.
Key Responsibilities
1) Scholar Mobilization & Outreach
• Support implementation of scholar mobilization strategies to achieve application targets.
• Coordinate with schools, colleges, universities, coaching institutes, NGOs, community organizations, and outreach partners.
• Conduct awareness sessions, webinars, orientation programs, and applicant support activities.
• Track mobilization performance and recommend corrective actions where required.
2)Scholarship Application Management
• Manage the complete scholarship application process through online portals and dashboards.
• Review applications for completeness and eligibility as per scholarship guidelines.
• Track application status and ensure timely processing of applications.
• Coordinate with applicants for missing information and documentation.
3)Document Scrutiny & Verification
• Conduct detailed scrutiny and verification of applicant documents.
• Verify academic records, income certificates, identity documents, domicile certificates, bank details, and other supporting documents.
• Identify discrepancies, incomplete submissions, and potentially fraudulent applications.
• Maintain verification records and documentation as per organizational SOPs.
4)Dashboard & System Operations
• Operate scholarship management systems, applicant tracking platforms, CRM tools, and operational dashboards.
• Ensure timely updating and maintenance of applicant records.
• Monitor application progress and generate operational reports.
• Coordinate with technology teams to resolve portal-related issues.
5)Beneficiary Engagement & Support
• Manage applicant and beneficiary communication through calls, emails, SMS, and WhatsApp.
• Address applicant queries and grievances in a timely manner.
• Support scholar onboarding and scholarship disbursement processes.
• Maintain positive stakeholder and beneficiary relationships.
6)MIS & Reporting
• Prepare and maintain application trackers, verification trackers, and MIS reports.
• Ensure data accuracy, completeness, and confidentiality.
• Support preparation of reports, presentations, and client updates.
• Analyze operational data and identify process improvement opportunities.
7)Quality Assurance & Compliance
• Ensure adherence to scholarship guidelines, SOPs, and organizational policies.
• Conduct quality checks across applications and verification processes.
• Support internal audits and compliance reviews.
Skills & Competencies
• Strong understanding of scholarship program operations and student support initiatives.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Data Validation, Reporting).
• Experience working on scholarship management systems, CRM platforms, and dashboards.
• Excellent attention to detail and documentation skills.
• Strong communication and stakeholder management abilities.
• Ability to manage large volumes of applications within strict timelines.
• Problem-solving and analytical mindset.
• Ability to work independently and collaboratively within teams.
Educational Qualification
• Graduate in any discipline.
• Preference for candidates from Management, Education, Social Sciences, Commerce, Operations, or related fields.
Experience
• 3–5 years of relevant experience in scholarship operations, education programs, fellowship programs, student engagement initiatives, beneficiary management, or CSR education projects.
• Minimum 2–3 years of direct experience in scholarship application processing, scholar mobilization, document verification, and scholarship operations is mandatory.
• Hands-on experience in scholarship portals, applicant databases, CRM systems, dashboards, and MIS reporting tools.
• Experience in beneficiary communication and applicant support processes.
• Candidates without prior scholarship-sector experience will not be considered.
Mandatory Eligibility Criteria
• Prior experience working in scholarship programs, education support initiatives, fellowship programs, or student financial assistance programs is mandatory.
• Experience in scholar mobilization, application processing, document scrutiny, beneficiary onboarding, and scholarship administration is essential.
• Strong familiarity with technology-enabled scholarship management systems and dashboards.
• Ability to manage large-scale application reviews while maintaining quality standards.
• Preference will be given to candidates who have worked with CSR-funded scholarship programs, educational foundations, universities, trusts, EdTech organizations, or scholarship service providers.
Why Join Us?
• Opportunity to work on large-scale scholarship and education initiatives.
• Exposure to CSR-funded and nationally significant education programs.
• Dynamic work environment with opportunities for professional growth.
• Collaborative culture focused on creating educational impact.