Position: Key Responsibility Manager – Client & Data Management
Location: Bangalore
Salary: As per company norms
Employees who are interested in the opportunity are requested to share their updated resume on synergie@hr@synergie.in/astha.bohra@synergie.in with the subject line “Resume for the post of [Position Name]”. Please note that profiles submitted without the specified subject line may not be considered for further evaluation.
Role Overview
We are looking for a Key Responsibility Manager who will be responsible for managing and maintaining strong relationships with the organization’s key clients, ensuring timely coordination, accurate data management, and smooth fulfilment of client requirements.
The role will involve working closely with major clients, understanding their data and reporting requirements, coordinating internally to arrange the required information, and ensuring that accurate and timely data is shared with the respective client/accounts team.
Key Responsibilities
• Manage relationships and day-to-day coordination with key clients.
• Understand client requirements and ensure timely submission of required data, reports, and documents.
• Manage, maintain, and validate client and program-related data.
• Coordinate with internal teams to collect and provide accurate information as required by clients and accounts.
• Manage client related data, documentation, reporting, and coordination.
• Prepare and maintain MIS, reports, and data summaries for management and clients.
• Track pending requirements and ensure timely closure through effective follow-up.
• Maintain proper records and ensure confidentiality of client and organizational data.
• Act as a key point of contact for client queries, escalations, and information requirements.
Required Skills & Competencies
• Strong client relationship and stakeholder management skills.
• Excellent communication and interpersonal skills.
• Strong knowledge of MS Excel and data management.
• Ability to handle and analyze large volumes of data with accuracy.
• Good coordination and follow-up skills.
• Strong attention to detail and ability to meet deadlines.
• Ability to work independently and take ownership of responsibilities.
• Good problem-solving and analytical abilities.
• Ability to maintain confidentiality of client and organizational information.
• Prior experience in client management, MIS, data management, operations, NGO/social sector, or account coordination will be preferred.
Education & Experience
• Graduate/Postgraduate in any relevant discipline.
• 5–7 years of relevant experience in client management, operations, data management, MIS, or a similar role.
• Candidates with experience managing multiple key clients and handling client-specific data requirements will be preferred.