Location: Noida
Duration: 1 Year
Salary Range(For Experience): Upto Rs 25,000/-
Stipend(For Interns): Rs 15,000/-
Employees who are interested in the opportunity are requested to share their updated resume at tanmay.verma@synergie.in/astha.bohra@synergie.in with the subject line “Resume for the post of [Position Name]”. Please note that profiles submitted without the specified subject line may not be considered for further evaluation.
About the Role
We are looking for a motivated and detail-oriented Telecaller Cum M&E Executive who can effectively communicate with stakeholders in Local languages and support data tracking and reporting requirements. The role involves telephonic outreach, data entry, and basic MIS/dashboard support.
Key Responsibilities
• Make outbound and inbound calls to beneficiaries/customers/stakeholders
• Communicate clearly and confidently in English, Hindi which is must.
• Prefer Marathi, Gujrati, Kannada, Tamil, Telgu
• Capture accurate call information, feedback, and responses
• Maintain and update databases, trackers, and call logs
• Support MIS reporting and basic dashboard updates (as required)
• Coordinate with internal teams for insights and follow-ups
• Ensure data accuracy, confidentiality, and timelyreporting
Data Collection & Analysis: Support the development of data collection tools, manage datasets, and conduct quantitative and qualitative analysis.
• M&E Systems & Data Quality: Maintain M&E records, validate data, and ensure timely and accurate reporting.
• Outcome & Impact Evaluation: Support evaluations using appropriate research methods and assessment frameworks.
• Reporting & Presentations: Prepare evaluation reports, presentations, and visual briefs for management.
• Coordination: Coordinate with internal teams to ensure timely data collection, validation, and reporting as required.
Required Skills & Qualifications
• Proficiency in English & Hindi (spoken; reading/writing is a plus)
• Basic to good working knowledge of computer systems
• Hands-on experience with MS Office (Excel, Word, PowerPoint)
• Comfort with Excel-based MIS, trackers, and dashboards (basic formulas preferred)
• Good communication and interpersonal skills
• Strong attention to detail