Position: Operations Manager
Location : Yadgir, Raichur, Mysore, Tumkur, Haveri and Davanagere
About Buzz Women: Imagine a balanced world where women have found their voice, express it freely, believe in their abilities, come together in sisterhood to craft their lives and nurture their communities. A world that is prosperous not just in terms of economic wealth but psychological strength, social capital and ecological resilience. That's the world we are building through Buzz Women, a global ripple movement of women finding their inner strength and then creating unstoppable waves of transformation in their families and communities. To begin this transformational journey for the women, we enable them with critical knowledge, skills and inspiring opportunities at their doorstep which will enhance their capabilities and leadership. We understand that poverty is not uni-dimensional and not just about financial scarcity - it is multi-dimensional and for women, it is deeply rooted in the mental models of ‘lack’ - a lack of self-confidence and self-belief. Our holistic training and hand-holding programs address various dimensions of poverty through the 5 Cs—Cash, Care, Climate, Community, and Confidence. Our interventions are tailored to be context-specific and impactful, ensuring they meet the real needs of the communities we serve.
Since 2012, we have impacted over 900000 women across 16 districts in Karnataka and built a network of 22,000 volunteer Community Anchors. Our work has also expanded globally to The Gambia, Kenya, the Netherlands, Georgia, Tanzania, Ivory Coast, Senegal, and Ukraine. The impact is clear: Women have increased their savings by 125%, business income increased by 75% for entrepreneurs, 80% of the women participate in household decision making, 51% of the Beehives have taken a community action in past one year, 86% of the women have mobilized women in her community for a green goal.
Our Values - Our starting point is dignity, treating every human being with respect and grace. We bring opportunity to the doorstep of women in a relevant and accessible way. We have an unwavering belief in the power within women to transform their lives and be responsible for the growth of myself, my family and my community. At Buzz we are dreamers and do-ers. We make things happen, learn from our mistakes and give our best every single day. Our destination is a lasting impact: enabling women to become future makers.
Overview of the role: He/She is responsible for the end-to-end operations planning, implementation, monitoring, and quality delivery of Buzz Women's programmes across assigned district. The role ensures projects are executed on time, within budget, and in accordance with organisational SOPs and donor requirements. This role leads and mentors Assistant Managers and district teams, drives operational excellence, strengthens stakeholder relationships, ensures robust reporting and compliance, and supports programme expansion through continuous improvement and capacity building.
Roles and Responsibilities
1. Project Planning and Implementation
- Define project scope, objectives, deliverables, timelines, budgets, and implementation plans in alignment with organisational and donor requirements.
- Track milestones against approved project plans and timelines, and support pilot projects and new programme implementation.
- Support research, innovation, fundraising, programme expansion, and the development of new partnerships.
2. Programme Quality and Compliance
- Ensure programme activities follow organisational SOPs, training manuals, and quality standards; periodically review SOPs and ensure team understanding and compliance.
- Attend programme Training of Trainers (ToTs) and maintain a thorough understanding of programme modules.
- Conduct regular field visits and programme audits, assess implementation quality, and recommend corrective actions.
- Ensure training targets, programme outcomes, and quality benchmarks are met.
- Prepare periodic procurement plans based on programme requirements.
3. Team Leadership and Capacity Building
- Lead, mentor, and monitor Assistant Managers, Trainers, Field Associates, and Drivers to support effective programme delivery.
- Identify team training needs and coordinate with the Learning and Development (L&D) team to arrange capacity-building activities.
- Build Assistant Managers’ ability to independently manage teams and programme implementation.
- Coach team members and provide constructive feedback to support continuous improvement.
- Promote motivation, collaboration, accountability, and a positive team culture.
4. Monitoring, Performance, and Stakeholder Engagement
- Establish daily, weekly, bi-monthly, and monthly reviews to track progress, assess performance against targets, address challenges, and follow up on agreed actions.
- Ensure timely reporting, documentation, and data updates in the Buzz Staff App, master sheets, and other prescribed formats; maintain complete records and backups for audit readiness.
- Support baseline, midline, and endline assessments, surveys, and other project or donor data collection activities.
- Monitor field budgets and utilisation; review monthly expenses, verify supporting bills, and coordinate timely submissions to the reporting manager.
- Build relationships with government departments, partners, donors, CSR partners, and community stakeholders; coordinate field visits and ensure Field Associates and Trainers promote Shakti Fund initiatives and engage community women.
5. Department Coordination and Administrative Support
- Support recruitment of Field Associates, Trainers, and Drivers by coordinating interviews and submitting required documents to the Head Office.
- Ensure accurate daily attendance records and coordinate with HR on timely submission of statutory compliance documents.
- Support procurement by obtaining quotations, coordinating with vendors, and maintaining procurement records.
- Maintain office asset, inventory, and stock records; periodically verify them and ensure participant and programme data matches physical and digital records.
- Keep the district office safe, functional, and well maintained; maintain current administrative documents and coordinate with Head Office teams, including IT, HR, and Finance, to resolve district-level needs.
We’d like you to have:
- Master’s degree in Social Work or a relevant educational qualification from a recognised university.
- Willingness to travel frequently to field locations.
- Minimum of 5–7 years of hands-on experience managing teams in the development/social sector.
- Proven experience in project management, research & analysis, and documentation.
- Demonstrated experience in people management, conflict resolution, and stakeholder management.
- Strong verbal communication and interpersonal skills.
- Ability to work and make decisions independently, take ownership of activities, and drive them to completion.
- Proficiency in Kannada and English (spoken and written).
- Willingness to travel extensively across programme locations.
What we offer isa platform for you to make a tangible impact in creating a more gender just world. Your contribution can help change lives for the better. If you feel this is the job you would want to do, write to us and let us discuss.
Essentials for applying:
1. Email us your resume and answer these questions in the email:
- How does this job and organisation interest you?
- What makes you the right person for this position?
2. Please provide two professional references with their names, professional relationship and contact details
Email us: careers@buzzwomen.org with subject line “Application for Operations Manager – [Candidate Name]” or
If you are interested and agree with the compensation range, Please do fill out the
Googleform
Compensation: The annual remuneration for this position ranges between INR 5.0 to 6.0 lakhs (CTC), depending on work experience and organisation standards.
Note: As our work location is in Bangalore, Karnataka, we strongly prefer candidates who can speak Kannada fluently, as it will be essential for our field interactions and also the role involves frequent travel, so candidates who are comfortable with travel are preferred.