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Designation
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Senior Program Manager – Public Health Outreach
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Location
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Jharkhand, Odisha, Chhattisgarh, and Assam
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No. of Vacancies
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Multiple vacancies across all the mentioned states
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Project/Unit
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Global Alliance for Viksit Bharat (GAVB)
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Project Background:
The Global Alliance for Viksit Bharat (GAVB) is a landmark social development initiative designed to uplift 200 million Indians living in multidimensional poverty. With a transformative investment, GAVB concentrates efforts on five priority states—Jharkhand, Assam, Chhattisgarh, Odisha, and Bihar (JACOB states)—which are disproportionately impacted by acute poverty.
Health and Education account for 67% of the Multi-dimensional Poverty Index (MDPI). GAVB works closely with state governments to strengthen public health systems, improve service delivery, and enhance community wellbeing. GAVB's approach leverages Digitization, Decentralization, Leadership & Institutions, and Inclusion to enhance health service delivery. Domain expertise with proven solutions lays the foundation for introduction, progression, and gradual integration of innovations into government public health systems.
Job Summary:
The Senior Program Manager, under the supervision of Program Director, will support the design, implementation and scale-up of public health outreach interventions aimed at strengthening outreach service delivery across Village Health Sanitation and Nutrition Days (VHSNDs), Health and Wellness Centres (HWCs) and other community platforms. Working closely with government stakeholders, the role will focus on improving access and utilization of RMNCH, strengthening referral systems, enhancing community engagement and addressing systemic gaps in last-mile healthcare delivery.
The role requires strong program management, stakeholder engagement and health systems strengthening expertise to support capacity building of frontline workers and government functionaries, strengthen monitoring and digital tracking systems and promote data-driven decision-making. The Senior Program Manager will collaborate with state and district health officials and development partners to improve service quality and coverage and contribute to the overall progress of primary healthcare systems.
Key Responsibilities:
Program Implementation
- Support the Program Director in development and operationalization of state level strategies for community-based healthcare aligned with national guidelines and state priorities.
- Identify systemic gaps in outreach service delivery, community engagement and last-mile service coverage and initiate innovative and scalable solutions.
- Support the implementation and scale-up of high-impact outreach interventions at VHSNDs and HWCs, ensuring delivery of RMNCH and NCD services and health promotion activities.
- Strengthen the execution and governance of VHSNDs to ensure quality service delivery for antenatal care and timely identification of maternal complication, identification and prevention of childhood diseases and promoting healthy spacing options to couples.
- Enhance functionality of HWCs including preventive, promotive and referral services.
- Improve last-mile delivery of services through better microplanning, supportive supervision, and use of community-level data.
- Strengthen supply chain mechanisms to ensure uninterrupted availability of essential drugs, diagnostics, and logistics at outreach points.
- Strengthen referral linkages between community platforms and higher-level health facilities.
- Strengthen convergence across departments (ICDS, PRI, etc.) to enhance effectiveness of outreach platforms.
- Anchor cross-portfolio convergence within GAVB (medical services, data systems, HRH).
Community Engagement and Institutional Strengthening
- Leverage community platforms (VHSNCs, SHGs, PRI) as accountability and demand-generation engines, not just awareness forums.
- Support to design and institutionalize behavior change strategies linked to measurable service uptake
- Support to implement awareness generation and behavior change communication (BCC) strategies to improve health-seeking behaviors at household level.
Capacity Building
- Support the design and delivery of capacity building programs for frontline workers (ASHAs, ANMs, CHOs) on screening, mobilization, outreach service delivery and referrals.
- Facilitate capacity building of VHSNC and JAS members on planning, monitoring and utilization of funds for local health actions.
- Strengthen institutional capacity of training bodies such as SIHFW and related institutions for sustained capacity building of outreach cadres including FLWs and their supervisors.
- Build capacities of block and district officials for planning, supervision and improving outreach services.
Monitoring, Evaluation and Digital Strengthening
- Enable beneficiary-level tracking systems integrating multiple data sources (RCH, HMIS, ICDS, etc.)
- Promote the use of digital tools and platforms for real-time tracking of service delivery, beneficiary coverage and health outcomes.
- Facilitate regular data review and use for decision-making at block, district and state levels using digital tools.
- Document best practices, case studies and innovations in outreach and community engagement.
Stakeholder Engagement
- Engage with Directorate and State Health Society officials for strengthening outreach and community processes.
- Engage with the district level government officials at times to align project strategies on the field.
- Engage with partners, donors and civil society organizations to align outreach efforts with broader health system goals.
Essential Qualification & Experience:
- MBA/ Masters in Social Work/Public Health/Rural Management/ Hospital Management/ PGDM from Tier-1 institutions (IIMs/ IITs/ MDI etc.)
- Minimum 5 years of experience in public health, preferably community health and outreach health service delivery or development setting.
- Experience working with government health programs (NHM, RMNCH+A), NGOs, or international agencies.
- Strong expertise in RMNCH, health systems strengthening and program implementation.
- Proficiency in data analysis, M&E frameworks, and research methodologies.
- Excellent communication, leadership, and stakeholder engagement skills.
- Operations management, engagement with government departments, consultancy will be an added advantage.
Essential Skills:
- Familiarity with government health policies and programs in India.
- Experience in designing and implementing solutions for strengthening service delivery in the outreach at VHSNDs and HWCs.
- Ability to work in low-resource settings and travel frequently to field locations.
- Proficiency in Hindi and English; knowledge of regional languages is a plus.
- Collaboration with multiple internal/external stakeholders (individual and teams)
- Experience working in dynamic work environments with substantive dose of ambiguity
- Basic level quantitative and qualitative analytical skills
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