Job ID: 300848

Senior Manager, Individual Giving (Grade-9)

ChildFund India

Location: Bengaluru, Karnataka

Apply by: 12 Aug 2026

Relevant Sectors

Social, Gender, Education, Youth, Child

VACANCY ANNOUNCEMENT

Date: August 05, 2026

Position title: Senior Manager, Individual Giving (Grade-9)	Location:Bengaluru, Karnataka
ChildFund office:Bengaluru office	Manager/Supervisor title:Director, Business Development & Sustainability
Position type: Full-time fixed term	Work environment: Hybrid

About ChildFund

ChildFund India works towards ensuring that children from the most marginalized sections of the society become able, confident, and responsible adults.

ChildFund’s Values

ChildFund's core values are the principles and beliefs that guide behaviour, decision-making, and culture. Our values of Connection, Honesty, Innovation, Learning, and Diversed Lived Experiences reflect our highest aspirations for how we go about our work every day in the communities we serve and with each other.

ChildFund’s Commitment

ChildFund India’s Safeguarding Policy and Procedures will be strictly adhered to throughout the engagement period to ensure the safety, dignity, and well-being of children and vulnerable adults. ChildFund India maintains a zero-tolerance approach towards sexual exploitation, abuse, harassment (SEAH), and all forms of harm by staff, partners, consultants, vendors, and representatives in the delivery of its programmes and services. The organisation is committed to maintaining a safe and respectful environment within the workplace and in the communities where it operates. Accordingly, the selected candidate will be required to sign ChildFund India’s Safeguarding Commitment and Behavioural Protocol as part of the contractual agreement and comply with all safeguarding standards, policies, and do-no-harm principles throughout the engagement period.

Position Role

The Senior Manager, Individual Giving will provide strategic leadership to ChildFund India in raising resources from individual supporters through Face-to-Face (F2F), Telemarketing, Digital Fundraising, and High Net-Worth Individual (HNI) engagement. The role will embed analytics into fundraising operations to ensure data-driven decision-making, campaign optimisation, and donor retention.

Remain alert and responsive to any safeguarding risks; acquire and maintain the relevant knowledge and skills necessary to promote strong safeguarding practices; understand and adhere to ChildFund India’s Safeguarding Policy and Procedures; and conduct yourself at all times in a manner consistent with ChildFund India’s safeguarding principles and standards.

Primary Responsibilities

Strategic leadership and fundraising initiatives

Lead in drafting and executing strategies for quality acquisition, donor retention, and increasing lifetime value of individual donors across F2F, Telemarketing, Digital, and HNI channels.
Deliver income targets for IFR ensuring efficiency and ROI.
Develop a business case for in-house F2F fundraising.
Track progress against KPIs, income targets, and alignment with the organisational strategy.
Conceptualize innovative ideas for raising awareness for garnering support and resources from public at large.
Ensure alignment of fundraising opportunities with the Country Strategic Plan and other relevant norms of ChildFund India.
Ensure compliance with organizational policies and processes in selection of relevant agencies and supporters for various fundraising initiative.

Fundraising Channels

Digital Fundraising: Drive online campaigns, and social media-led donor acquisition, leverage analytics dashboards for optimisation.
High Net-Worth Individual (HNI) Fundraising: Build tailored donor journeys, personalised stewardship, and bespoke reporting for HNIs.
Face-to-Face (F2F) Fundraising: Lead F2F operations, including recruitment, training, and monitoring; innovate engagement strategies to improve donor acquisition and retention.
Telemarketing: Oversee telemarketing campaigns, donor conversion strategies, and integration with other IFR channels.

Donor servicing and reporting

Support in designing and execution of relevant communication and branding strategies to support fund raising initiatives.
Develop innovative strategies, plans and systems for improved donor experience and donor upgrade /recapture
Responsible for high quality donor servicing and regular communications, such as mailers and newsletter, with individual supporters, corporates and institutions.
Ensure timely completion and delivery of internal and external reporting requirements.
Skills Building & Capacity Development
Update and deliver training plans for partner agency and internal staff to strengthen fundraising skills in F2F, HNI, and Digital.
Build team capacity to handle donor queries and potential issues effectively.
Ensure proper use of collaterals (pitch cards, welcome Kits, digital donation sites) to aid donor communication.

Monitoring & Problem Solving

Set up systems to monitor KPIs such as:

Weekly acquisition
Attrition and retention
Lead acquisition and management
Digital conversion
Cost-benefit analysis per channel

Provide inputs to improve efficiency of donor acquisition through evidence-based approaches.

Lead in resolving issues and addressing challenges across IFR channels.

Team Management

Manage Individual Fundraising team
Orient/train and mentor teams for effective delivery of fundraising plan and targets.
Responsible for periodic performance review of teams and recognize best performances.
As a member of the CLT, participate and represent organisataion in various internal and external forums.
Any other tasks that may be assigned by the Line Manager from time to time.

Required Experience and Education

Education:Graduate in Management/Marketing/Social Sciences. Post-Graduate or equivalent will be a plus.
Experience: Minimum 8 years’ experience in individual fundraising/resource mobilization leading around 10-member team. Proven track record in digital fundraising, HNI relationship management, F2F, and telemarketing.
Skills & Abilities:Evidence-based analytical skills. Strong donor relations and engagement skills. Excellent communication skills (verbal, written and interpersonal). Adept in using computers, particularly in using Microsoft Office suite applications.

Required Competencies

ChildFund’s Core Competencies

Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

Ability to anticipate market trends and pivot strategies accordingly.
A result-oriented individual with focus on timely delivery of set plans and targets.
Advanced level aptitude in data management, interpretation and analytics.
Gender sensitive with strong conviction and skills for the empowerment of excluded and disadvantaged children.

Disclaimer: This JD is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the assignment.

Application Deadline: August 12, 2026.

Please Note: This is a re-advertised position. Candidates who have applied previously are requested not to apply again.Only shortlisted applicants will be contacted.

APPLICATION SUBMISSION

Eligible applicants are required to complete and submit the Job Application Form - ChildFund India (July 2026).docx. The application form must be downloaded as word document.

If applicants would like to include a cover letter and resume/curriculum vitae to support their application, please include it within the Job Application Form at the specified space. Please do not include separate attachments.
E-mail application to: recruitment@childfundindia.org

Applicants must clearly specify position title in the subject line of the email and the Job Application Form.

Incomplete or missing Job Application Form may result in disqualification of the application.

Notes:

-By submitting this application, you consent to ChildFund India collecting, processing and storing your personal data provided in your job application form (including supporting documentation provided) and during the recruitment process, in accordance with the Digital Personal Data Protection Act, 2023.

-ChildFund India expresses it sincere thanks to the candidates for their time and efforts in submitting their job application. We really appreciate and value your interest in employment with us, however, due to a high volume of anticipated applications, only short-listed candidates will be notified.

Download Attachment:

Vacancy Announcement - Senior Manager, Individual Giving(Grade-9).docx