Our Client Enrich Lives Foundation (ELF) runs a flagship after-school initiative, Khushiyon Ki Paathshala (KKP), supports over 800 underserved children across 9 centres by strengthening academic learning, confidence, curiosity, and overall well-being.
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Position Overview
We are seeking a passionate, visionary, and dynamic Operations Head to lead the Khushiyon Ki Paathshala program. The Operations Head will drive academic excellence, innovation, and impact across all centres — ensuring that children receive high-quality after-school support that elevates their learning outcomes and life opportunities.
This role is 70% strategic and 30% operational.
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Key Responsibilities
Strategic Leadership (70%)
• Drive overall academic vision, program design, and quality enhancement for KKP
• Lead innovations in curriculum, pedagogy, digital tools, and experiential learning
• Strengthen program monitoring systems to track student learning progress, retention, and impact
• Build partnerships for resource mobilization, training, exposure visits, and community outreach
• Provide leadership development and capacity-building support to Centre Coordinators and Teachers
• Ensure alignment with NEP goals and foundational literacy & numeracy benchmarks
• Create safe, inclusive learning environments and promote child protection practices
• Be the Primary POC for any need based or donor initiated expansion (need analysis, budgeting, hiring support, identification of premises, etc)
Operational Management (30%)
• Supervise day-to-day academic operations across all 9 centres (and any future centres, as KKP scales up)
• Conduct regular centre visits for observation, coaching, and quality assurance
• Manage teacher deployment, schedules, training needs, and leave planning
• Ensure timely documentation — attendance, assessments, MIS updates, reporting, Utilization Reports for Donors / CSR Partners.
• Support enrolment drive, parent engagement, and community relationships
• Will own all IMPACT parameters (eg : average attendance, educational upgrade YOY, cost effectiveness, control drop out rates, etc)
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Qualifications & Skills
• Bachelor’s/Master’s degree in Education, or related field
• Minimum 7–10 years of experience in the education sector (preferably with underserved communities)
• Strong leadership, planning, and communication skills
• Ability to inspire teams and drive performance improvements
• Demonstrated innovation in teaching-learning practices
• Fluency in Marathi, Hindi & English preferred
• Proficiency in digital tools (MS Office, EdTech platforms)
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Personal Attributes
• Child-centric mindset with deep empathy for marginalized communities
• Creative problem-solver with a growth mindset
• Confident decision-maker with strong accountability
• Ability to work in a fast-paced, multi-centre environment
• Comfortable with ambiguity and uncertainty and has the ability to work in a matrixed environment (solid line reporting to DGM and dotted line to Advisory Board)
• Demonstrates result orientation and has the enthusiasm to drive change