Job ID: 292322

Associate / Senior Associate - Donor Relations

The Akanksha Foundation

Location: Mumbai, Pune, Maharashtra

Apply by: 30 May 2026

Relevant Sectors

Communications, IT, Media, Knowledge Management, Editor

Fundraising, Business Development, Grants Writer

Private Sector, Corporate Social Responsibility

Overview of the Team
The Development & Donor Relations team is responsible for raising funds for the operations of the Akanksha Foundation. Development is one of the critical backbones of the organizations as the organization is completely dependent on donations in its current form. The development team needs to be abreast with everything happening in the organization and the education sector as a lot of time is spent in creating and maintaining relationships with external stakeholders.
The team is divided into various work streams by different sources of funding that Akanksha receives. Some of these include Corporates, Foundations, Individual Giving, Retail Giving, Online, Events, among others.

Position Summary
The role will be responsible for supporting the Central Development and Donor Relations team to build the donor relationship and support operations and stewardship activities for the donors. However, the role can go much beyond that including looking for creative and new avenues for engaging with donors
and employee engagement. The role will be given some ownership of projects and work allowing for a lot of personal growth and satisfaction. This role is pivotal in strengthening our relationships with donors & maintaining timeliness and accuracy in the management of paperwork and operations pertaining to
donors. The ideal candidate will combine excellent communication skills written and verbal with strong relationship management and attention to detail.

Reports To: Assistant Manager/ Manager - Donor Relations

Roles and Responsibilities:
1. Operations-
? Coordinating the employees volunteering / engagement events with the school teams and corporates.
? Managing donor operations for donors in each work stream by processing donation documents and ensuring due diligence support.
? By filing documentation for virtual records, updating donor systems for their reports as well as the internal Akanksha system for all the data management.
? Supporting the operations for any in kind donations received and the paperwork required along with coordination with the school/ program and the internal finance teams.
? Supporting with drafting proposals , one pagers and the reports for the donor.

2. Reporting-
? Using netsuite/ other donor management software to run reports, creating development organization metrics dashboard, analyzing trends in donations, identifying gaps, etc.
? Liaising with the Finance team to create donor reports in the formats suggested by the donors.
? Liaison with the program teams to take relevant information from them and update internal trackers for reporting purposes.
? Working on partnership portals and tracking the donations and the operations pertaining to them.

3. Research-
? Prospect Research to gauge the strength of the prospects being considered.
? Support the Manager/ Director with additional research as and when required.

What you need for this Position:
Key Competencies:
? Strong Excel, Word and PowerPoint skills
? Communication skills for both written and verbal
? Interpersonal skills and Attention to detail
? Excellent time management and organizational skills
? Relationship building
? Commitment to excellence and accuracy

Key Values:
? Belief that every single child deserves an excellent education and that every single child has the
ability to be successful academically, despite their background
? Excellent critical thinking skills and high sense of possibility
? Willingness to learn
? Adaptability (ability to work in unstructured environments with minimal supervision)
? Perseverance

Qualification and Experience:
? 1-3 years of work experience desired but not required
? Bachelor's degree, preferably in Social Work from TISS, Nirmala Niketan or equivalent
? Prior social work experience

Why Join Akanksha?
At Akanksha, you will be part of a passionate team working to reimagine public education in India. You will have the opportunity to contribute to a reputed organization committed to transformative impact on children and helping them overcome poverty. The role offers a challenging and autonomous work
environment that prioritizes holistic well-being, empowering you to be the best version of yourself. You will also gain access to learning and career growth opportunities within a steadily growing organization, along with competitive remuneration that is competitive in top one-third of Indian NGO scales and
benefits that include medical insurance (covering spouse + 2 children), provident fund benefit, paid leaves.

Job Email ID:

surbhi.jha(at)akanksha.org