JOB DESCRIPTION
Human Resource Manager
Name of the Organization: Swiss Emmaus Leprosy Relief Work India
Swiss Emmaus Leprosy Relief Work India (SEI) is a secular development non-profit organization with a nationwide presence that provide the technical and managerial assistance to projects that have been established over many years to improve the lives of the people affected by leprosy and other poverty related diseases, through social and medical rehabilitation.
HR Manager
Role: The Human Resource Manager is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, and performance monitoring.
Reports to: Executive Director
Place of work: Chennai
Contact email ID: info@swissemmausindia.org
Scope :
The Human Resource Manager provides advice and assistance to supervisors and staff. This may include information on training needs and opportunities, job descriptions, performance reviews and personnel policies of the organisation. The position involves the staff recruitment process as one of the main objectives.
The Human Resource Manager provides advice and support to supervisors and staff selection committees and ensures that they have accurate and timely information in order to make effective decisions.
Job Responsibilities:
• To recruit Tele-Callers, Collection Executive for all offices and to make sure we have full team. Prepare notices and advertisements for vacant staff positions. Schedule and organize interviews.
• To provide proactive advice and support to management regarding human resources policies and procedures within the organization.
• Involve in recruitment of appropriate staff as per the requirement of the institution.
• To develop JD’s for the proposed vacancies and ensure successful hiring processes.
• Assist in the development and delivery of appropriate staff training and retraining of new employees.
• Develop and provide to management up to date and accurate reports and develop and maintain all appropriate recording systems.
• To oversee all probity checks for employees, including their education qualification, reference check, salary slips, etc.
• To lead the performance reviews/appraisals and ensure compliance by respective managers in completing reviews within respective timeframe.
• To oversee staff training and development.
• To contribute to the development; implementation and monitoring of policies and procedures based on relevant legislation and HR management practices which provide an effective, consistent and timely delivery of HR services to support organisational needs.
• Work with outside head-hunters and staffing agencies if required to identify new talent in outside sales
• Review and analyse resumes
• Scour job search websites for potential recruits and contact those candidates personally
• Interview potential sales staff members using industry-standard techniques
• Introduce new hires to the company and walk them through the hiring and training process
• Serve as an employee advocate for new hires as well as established employees
• Complete all new-hire paperwork with candidates who meet the expectation of the job
• Excellent interpersonal and communication skills
• Demonstrable experience in medical industry recruiting and sales recruiting
• Effective negotiating skills
• Extensive knowledge of applicant tracking
• Familiarity with online job-hunting websites
• Ability to travel when necessary
• Working knowledge of the sales industry, especially BPO or KPO
• To make amendments in Employees handbook based on queries raised by employees and discussion with COM.
• To attend regular internal and external supervision.
• To attend to staff attritions and ensure that the vacant positions are filled on time.
• To manage Pay Roll, Attendance, Leaves, and overall staff well being.
• Develop and implement a human resource plan and personnel management policies and procedures
• Promote workplace safety.
• Provide advice and assistance to staff and management on pay and benefits systems
• Research and monitor human resource systems in other organizations within the community.
• Explain and provisions of the personnel policy.
• Explain employment standards and legislation such as worker’s compensation, labour standards and fair Practice Act
• Provide advice and assistance to supervisors on staff recruitment • Prepare notices and advertisements for vacant staff positions.
• Schedule and organize interviews
• Participate in applicant interviews
• Conduct reference checks on possible candidates
• Conduct exit interviews
• Monitor daily attendance.
• Investigate and understand causes for staff absences.
• Recommend solutions to resolve chronic attendance difficulties.
• Provide basic counselling to staff who have performance related obstacles.
• Provide advice and recommendations on disciplinary actions.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
• Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services.
• Perform other related duties as required
Qualification :
1) Minimum 4+ years’ recruiting experience for tele-callers
2) MBA in HR or PG in HR
3) Good in communication
4) Willing to travel very often
Skills :
Communication skills, Decision-making skills, Training and developmental skills, Empathic skills, Finance skills, Organizational skills, Business management skills, Leadership skills, Strategic-thinking skills, technical skills, multi-tasking skills
Place of work :
1) Chennai, but can be transferred to other places as per the need of the organisation
Note:
1) Looking for candidate who is willing to travel very often. Travel to other office will be by Train, and other public transport.
2) Age 30 years and above
3) Preference will be given to person who have good experience in recruitment and training.