Job ID: 296830

Community Worker

Rajmala Welfare Society

Location: North West Delhi, Delhi

Apply by: 28 Jun 2026

Relevant Sectors

Capacity Building, Training, Advocacy

Health, Doctors, Nurses, HIV/AIDS, Nutrition

Social, Gender, Education, Youth, Child

About Rajmala Welfare Society (RWS)
Rajmala Welfare Society (RWS) is a registered non-profit organization committed to advancing the rights, dignity, health, and socio-economic inclusion of marginalized communities across India. RWS works extensively with transgender persons, LGBTQIA+ communities, women, adolescents, and other vulnerable populations through community-led interventions, healthcare access, livelihood promotion, social protection, mental health support, legal aid, advocacy, and capacity building.
For more information, visit: https://rwsindia.org/

Position Details
Post : Community Worker (2 Position)
Project : SAHAS 2.0
Organization : Rajmala Welfare Society
Job Location : North West Delhi
Salary : Rs 20,000/- (Per Month)

About India HIV/AIDS Alliance (Alliance India)
India HIV/AIDS Alliance (Alliance India) is one of India's leading not-for-profit organizations working to strengthen the national response to HIV and related public health issues. Through partnerships with civil society organizations, government institutions, and community-led organizations, Alliance India promotes equitable access to healthcare, social protection, human rights, and community empowerment for marginalized populations.

Under the SAHAS 2.0 Project, India HIV/AIDS Alliance provides overall technical guidance, programme leadership, capacity building, monitoring and evaluation support, and quality assurance. Rajmala Welfare Society (RWS) is responsible for implementing project activities across the assigned districts of Delhi, working in close coordination with Alliance India to deliver high-quality, community-led interventions for transgender persons.

About SAHAS 2.0 Project
SAHAS 2.0 is a comprehensive community-based programme focused on improving the quality of life of transgender persons by strengthening access to healthcare, gender-affirming care, social protection schemes, crisis response services, education, livelihood opportunities, and community systems. The project aims to build resilient transgender communities while ensuring dignity, equality, and inclusion.

Key Responsibilities
The Community Worker will mobilize community members for health, social welfare, and social entitlement camps and other outreach initiatives, while promoting holistic health that includes awareness and prevention of HIV, STI, TB, mental health concerns, and non-communicable diseases (NCDs) such as diabetes and hypertension. The role involves providing first-level information on Gender Affirmation Care (GAC), facilitating referrals and follow-up for healthcare and government social protection schemes, and managing the GAC Integrated Helpdesk to support access to gender-affirmative services and entitlements. The Community Worker will also ensure accurate documentation and timely reporting of collected data to the Project Coordinator, maintaining strict confidentiality and ethical standards at all times.

Specific Responsibilities:
1. Conduct mapping of the assigned area, including hotspots, police stations, hospitals, schools, colleges, bars, clubs, parks, restaurants, hijra deras and relevant government offices, corporates.
2. Help create database of relevant stakeholders in the assigned area
3. Prepare and regularly update a line list of transgender persons and hijra community members in the assigned area.
4. Reach out to hidden and hard-to-reach community members through regular field visits, outreach and active social media participation through community apps and website.
5. Mobilize community members for health camps, social welfare camps, social entitlement camps, sensitization meetings, advocacy events, and other program activities.
6. Conduct one-to-one sessions, group meetings, hotspot-level meetings, and advocacy meetings.
7. Provide awareness on HIV, STI, TB, NCD prevention (such as diabetes and blood pressure), safer sex practices, and overall transgender health.
8. Share correct basic information about Gender Affirmative Care (GAC) and refer community members to the SAHAS Drop-in Centre for counselling and services.
9. Manage the GAC Integrated Helpdesk, respond to queries, ensure confidentiality, and provide follow-up support.
10. Conduct basic mental health screening and provide initial counselling; refer individuals for further assessment and counselling when required.
11. Ensure each registered transgender person has access to important IDs such as TG ID card, Aadhaar, Ayushman TG Plus card, and other relevant documents.
12. Support access to government welfare schemes such as pension, ration, and other social protection benefits.
13. Educate community members about government resources such as Tele-MANAS Helpline, TG Persons Helpline, and the SMILE Portal.
14. Provide information on the Transgender Act & Rules, legal aid services, and Crisis Response Team support.
15. Manage crisis situations involving violence, discrimination, or health emergencies by coordinating with local support systems.
16. Ensure monthly support group meetings and Crisis Response Team meetings are conducted in coordination with team members.
17. Motivate and mobilize community members for livelihood training and link them to skill-building and economic empowerment opportunities.
18. Build and strengthen parent support networks for families of transgender children through meetings and workshops.
19. Sensitize schools, colleges, and educational institutions through awareness sessions and advocacy for inclusive environments.
20. Share information on social protection, social entitlements, GAC services, and transgender health and rights within the community.
21. Develop weekly outreach plans, review progress in team meetings, and maintain a daily diary of activities.
22. Consolidate field data, document program activities, collect community feedback, and submit accurate reports to the assign reporting manager
23. Collaborate with CBO's/NGOs, government bodies, healthcare providers, and other stakeholders for effective implementation.
24. Maintain confidentiality and ethical standards in all activities.
25. Undertake any other responsibilities assigned by the reporting manager as per organizational needs.

Education
1. Minimum 10th standard pass.
2. Preferably from transgender/hijra community.

Experience
1. Previous experience working with TG/hijra groups or trans-led CBOs.
2. 1 to 2 years of community mobilisation experience in similar kind of programmes.
3. Comfortable doing regular field work, including visits to hotspots and community gathering places, and able to travel within the assigned area.
4. Good understanding of community mobilization and community dynamics.
5. Able to read and write in English and/or the local/regional language.
6. Basic skills in record-keeping and report writing.

Essential Attributes
1. Well-accepted in the community and able to build trust easily.
2. Maintain professional behaviour, positive attitude, and respectful conduct at all times.
3. Strong communication, facilitation, and convincing skills.
4. Follow organizational SOPs, policies, confidentiality rules, and ethical standards.
5. Work well in a team, be punctual, responsible, and represent the organization properly in all field activities.

Desirable qualities/experience/skills:
1. Basic computer knowledge
2. Basic understanding of development issues on Transgender persons' health and rights in India including transgender social protection and welfare measures.
3. Awareness of legal and ethical issues related to Transgender persons' Health & Rights
4. Willingness to learn new things, maintaining decorum and take initiative in work.
5. Ability to build and maintain professional relationships with community members and stakeholders.
6. Candidate willing to work at any location within the assigned geography which they were selected
7. Candidate should be willing to work six days a week, with weekly offs on a rotational/roster basis.

Job Email ID:

info(at)rwsindia.org