RFP - For selection of a BGV Agency (Background Verification Agency)

• Reference/Professional Check – Verification from previous employers or engagements- 2 Employers
• Education Check – Validation of academic qualifications- Highest One
• ID Document Check – Verification of government-issued identity documents PAN card and Aadhaar Card
• Court Record Check – Screening for any past or ongoing legal cases
• Any other relevant checks as per organizational needs  

• The Proposal along with all the correspondence and documents exchanged by the Bidder and PHFI shall be written in English language.
• Amendments to the Tender: Tender Committee at PHFIreserves every right to amend any of the Tender conditions or a part thereof, before the last date for the receipt of the Tender, if necessary. Amendments, if any, would be put on the website. The decision of extending the due date and time for the submission of Tender documents on account of amendments will be the sole discretion of PHFI.
• Reserved Rights: PHFI reserves the following rights with regard to this call for proposal:  

1. To cancel this call for proposal at any stage without assigning any reason.
2. to disqualify any Bidder (s) based on Bidder (s) failure to follow solicitation instructions
3. PHFI reserves the right to waive any deviations by Bidders from the requirements of this solicitation that in PHFI 's opinion are considered not to be material defects requiring rejection or disqualification; or where such a waiver will promote increased competition;
4. Extend the time for submission of all RFP responses after notification to all Bidders;
5. Terminate or modify the RFP process at any time and re-issue the RFP to whomever PHFI deems appropriate;
6. PHFI reserve the right to select and negotiate with those Applicants it determines, in its sole discretion, to be qualified for competitive proposals and to terminate negotiations without incurring any liability;
7. PHFI reserves the right to negotiate the fee or issue an award based on the initial evaluation of Applicants without discussion;
8. Award only part of the activities in the solicitation or issue multiple awards based on solicitation activities.  

• No proposal shall be accepted unless it is properly sealed. Bidder shall not be allowed to fill in or seal their proposal at the PHFI office. The documents should be sent by speed post/registered post/courier or hand delivered.
• If the envelope is found to be open, not sealed and not marked as instructed above, PHFI will not be responsible for misplacement or premature opening of the proposal submitted. Any proposal opened prematurely due to this cause shall be rejected.
• The Bidder is advised to attach any additional information that is considered necessary in regard to establish the capabilities. No further information will
• be entertained after submission of application unless it is required by PHFI. PHFI, however, reserves the right to call for additional information and clarification on information submitted by the Bidders.
• Proposals must be received by PHFI at the address specified not later than the date and time specified in the Invitation of RFP. In case the specified date for the submission of proposal being declared holiday by the PHFI, the same will be received on next working day with the same specified time. Proposals received after the due date and time specified will automatically be rejected.
• Withdrawal of Proposals: Applicants may withdraw proposal by written notice via email received at any time before contract. Proposals may be withdrawn in person by an offer or his/her authorized representative, if the representative’s identity is made known and the representative signs a receipt for the proposal before award.
• Opening of Tenders: Sealed Tenders received up to 26 May 2026, by 5:00 PM will be taken up for opening. Tenders received after specified date and time will not be accepted. PHFI reserves the right to disqualify any of the Tender in case it is not satisfied with the documents furnished or otherwise without assigning any reasons thereof. The Technical Proposals will be opened on 27 May 2026, at 11:00 AM. A representative from each Bidder may be present. The Financial proposals of those Agencies qualifying on the basis of the assessment of Technical Proposals will be opened on 10 June 2026 at 11:00 AM at PHFI, address mentioned below. A representative from each Qualifying Bidder may be present.
• Any efforts by Agency to influence the PHFI personnel or representatives on matters relating to proposals under study in the process of examination, clarification, evaluation and comparison of proposal and in decision concerning award of Contract, shall result in the rejection of the Agency’s proposal. Failing to execute the Contract Agreement within the said period may result in termination of Contract and award of the same to other Bidder(s) at the risk and cost of the Bidder.
• The person to sign the Contract Agreement shall be duly authorized. 
• The RFP shall not bind PHFI in any way whatsoever to offer any job to the applicant if PHFI decided to abandon the RFP.
• PHFI assures that the documents and presentations by the applicants will be kept strictly confidential and will not be used for any purpose other than the process of selection of the final applicant. 
• Offer Verification: PHFI may contact Applicant to confirm contact person, address, bid amount and to confirm that the Bid was submitted for this solicitation.
• Conflict of Interest: Applicants must provide disclosure of any past, present or future relationships with any parties associated with the issuance, review or management of this solicitation and anticipated award. Failure to provide full and open disclosure may result in PHFI having to re-evaluate selection of potential Applicants.
• Arbitration: Should any dispute arise, it may be referred to an Arbitrator appointed by mutual consent. The place of Arbitration shall be New Delhi.
• The cost of travel and stay of the officials from Bidder for attending meetings with PHFI will be met by the respective Bidder.
• All queries/correspondences pertaining to this RFP will be done through PHFI Tender email i.e. tenders@phfi.org

  For detailed information, please check the complete version of the RFP attached below