Job ID: 298434

Program Officer || Palghar

SNEHA (Society for Nutrition, Education and Health Action)

Location: Mumbai, Maharashtra

Apply by: 06 Aug 2026

Relevant Sectors

Health, Doctors, Nurses, HIV/AIDS, Nutrition

Social, Gender, Education, Youth, Child

ABOUT SNEHA
SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-profit organization dedicated to improving the health, nutrition, and safety of women and children living in vulnerable urban informal settlements. Our mission is to empower urban women and children through integrated health and nutrition programs, education, and advocacy.
We work through a dual approach—engaging both care seekers and care providers. At the community level, we empower women and families to become agents of change, while simultaneously collaborating with public health and safety systems to drive sustainable improvements in urban health outcomes.

SNEHA’s key programs include:
Maternal and Child Health
Empowerment, Health and Sexuality of Adolescent
Prevention of Violence against Women and Children
Public System Partnership

Palliative Care Between 2016 and 2025, SNEHA directly reached over 620,555 women, children, and healthcare workers, and indirectly impacted a population of over 3.63 million across seven municipal corporations and three municipal councils in the Mumbai Metropolitan Region (MMR). Today, SNEHA is a 500+ member organization with deep grassroots presence and a strong track record of reducing maternal and neonatal mortality, child malnutrition, adolescent anemia, and
gender-based violence— key determinants of health equity for families and communities.

ABOUT THE PROGRAM
The Public System Partnership Program partners with seven municipal corporations namely Mumbai, Thane, Kalyan Dombivali, Mira-Bhayander, Vasai Virar, Bhiwandi Nizampur and Ulhas Nagar covering Mumbai Metropolitan Region and peri urban and rural areas namely Ambernath Badlapur, Kalyan, Bhiwandi and Palghar, and recently initiated the work in Nashik district. The main purpose is to impact Maternal and Child health indicators in vulnerable populations.

The Public System partnership program has extensively worked with the municipal corporations and councils to initiate and sustain a formal emergency maternity referral system and strengthen the Antenatal Care provisions at Primary health Centres for mothers and newborns, focusing on improving the status of maternal and neonatal health services. Along with the system-strengthening component, community mobilization and building community ownership was also given high
priority. The program has expanded to Palghar (Bhatane, Parol, Kaman, Vareshwari PHCs) since 2023.

“WHAT’S IN IT FOR ME” (WIIFM) - AT SNEHA
At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish.

If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!!

For detailed Information visit our website: www.snehamumbai.org

PROFILE SNAPSHOT
Educational requirement: Graduation
Experience: 5 years in social sector especially in health system
Location: Kaman, Bhatane & Parol Primary Health Centre in Vasai-Virar region
Reports to: Program Coordinator

CORE DUTIES
1. Program Planning & Implementation
Plan and implement project activities in coordination with the Program Coordinator and field team.
Support the implementation of day-to-day field activities, including Mata Baithaks, joint visits, antenatal clinic observations, documentation, and data collection.
Troubleshoot operational issues at the community and health facility levels to ensure smooth program implementation.
Undertake additional responsibilities assigned by the Program Coordinator.

2. Capacity Building & Training
Plan and conduct training programmes for ASHAs and community volunteers.
Support the planning and coordination of training sessions for health facility staff, including doctors, ANMs, and GNMs.
Build the capacity of Community Organizers, Health Committees, Jan Arogya Samitis, Community Health Volunteers, and ASHAs through regular mentoring and supportive supervision.
Plan and facilitate regular meetings for field staff to review progress and strengthen implementation.

3. Community Mobilization & Stakeholder Engagement
Build and maintain effective relationships with health facility staff, community volunteers, and other stakeholders.
Facilitate the formation, strengthening, and active functioning of Jan Arogya Samitis to enhance community participation and stakeholder engagement.
Coordinate and support regional referral meetings and Action Group meetings.
Conduct networking and advocacy meetings with healthcare providers to strengthen service delivery at Primary Health Centres (PHCs).

4. Monitoring, Supervision & Quality Improvement
Conduct regular monitoring visits to PHCs, sub-centres, hospitals, and communities to assess service delivery and identify opportunities for quality improvement.
Monitor referral systems, documentation practices, and service delivery standards at health facilities.
Provide on-site guidance and support to improve programme implementation and access to quality healthcare services.

5. Documentation, Data Management & Reporting
Ensure accurate and timely data entry in CommCare and provide support to Community Organizers in digital data capture.
Maintain programme documentation in line with organizational requirements.
Assist in compiling quantitative and qualitative data for donor reports, government reporting, and internal programme reviews.

6. Financial & Administrative Support
Monitor budget utilization in line with approved plans.
Ensure timely submission of financial and administrative documentation as required.

CRITICAL TRAITS:
Sensitive understanding of the community
Ethical approach and integrity in work
Empathy towards community issues
Flexibility and adaptability
Attention to details
Negotiation skills.
Trust worthiness

BEHAVIOURAL COMPETENCIES:
Good command over and Hindi/Marathi and English.
Readiness to travel to far of locations in the community and to all office locations.
Effective training and communication skills
Self-driven and an eagerness to take initiative
Enthusiasm for community engagement and networking
Sound values and work ethics
Problem solving ability
Critical Thinking

WORK REQUIREMENTS:
Personal vehicle for travel.
Experience working with the community volunteers and the health system.

“Come and be a catalyst for innovation and positive change-apply today to shape the future with us!”

Job Email ID:

damini.pandey(at)snehamumbai.org