Position Title: State Program Coordinator, Type 1 Diabetes
Location: Jaipur, Rajasthan
Number of positions: 1
Overview
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries.
WJCF is an Indian not-for-profit entity, registered under Section 8 of the Indian Companies Act 2013, and has an affiliation agreement with the Clinton Health Access Initiative (CHAI). Our mission is to save lives and improve health outcomes in the country by enabling the government and private sector to strengthen and sustain quality health systems. WJCF has partnered with the Ministry of Health & Family Welfare and state health departments since 2007, providing technical and operational support across key health priorities, including infectious diseases (COVID-19, hepatitis, HIV, TB, vector-borne diseases), non-communicable diseases (cervical cancer, diabetes, sickle cell disease), maternal and child health (anaemia, immunisation, diarrhoea, pneumonia), sexual and reproductive health, health insurance and digital health (AB PM-JAY, ABDM), oxygen and hypoxemia management, safe drinking water, and climate and health.
Program Overview
Type 1 Diabetes (T1D) is an auto-immune condition characterized by reduced ability to produce insulin in the body, leading to a lifetime dependence on insulin for survival. The condition is associated with a significant strain and poor quality of life and leading to a high financial burden for people living with Type 1 Diabetes (PLT1D) and their families. However, with access to timely diagnostic, initiation on treatment and proper management of the condition, people living with T1D can lead healthy and productive lives, while achieving life expectancy comparable to the general population.
There are an estimated 9.4 million PLT1D globally, with India having the second highest share accounting for 8%-10% of the global prevalence. However, nearly 18% of children and adolescents with T1D (~0.3 million) live in India, the highest in the world. The incidence of T1D in the 0-19 age group is increasing more than any other age group. The estimated global incidence of T1D in the 0-19 age group was 8.15 per 100,000 in 2024 and is estimated to increase to 13.95 per 100,000 by 2040.
While the burden of T1D has continued to rise over the years, survival has remained poor. Survival rates for children and adolescents with T1D in India is worse compared to countries with similar socio-economic development. On average, in India, PLT1D is estimated to lose approximately 42 healthy years of life due to the combined effects of premature mortality, illness, and disability associated with the condition.
There is an urgent need to strengthen access to services and care for T1D. WJCF’s T1D program aims at strengthening and improving access to quality T1D care in India, with the overall goal of achieving longer, healthier, and more productive lives for PLT1D. The program aims to address critical barriers to access and delivery of quality T1D care in India by building awareness, improving access to detection, diagnosis, treatment, and follow-up services and care, enabling treatment adherence and self-management, and strengthening governance and policy framework for delivery of T1D care.
Position Summary
WJCF seeks a highly motivated and detail-oriented individual with outstanding coordination and demonstrated operational and stakeholder management abilities for the role of State Program Coordinator, T1D (Rajasthan). The State Program Coordinator will be responsible for providing catalytic support to the program coordination function of WJCF’s Type 1 Diabetes (T1D) program in Rajasthan, helping with the ~130 new T1D clinic operationalisation initiative. The role is designed to accelerate progress in core programmatic tasks such as regular PLT1D follow-up, tracking Mission Madhuhaari’s implementation progress, maintaining and managing T1D operational trackers, and ensuring timely escalation/redressal of implementation issues.
The ideal candidate should have exceptional interpersonal skills, be able to work independently, be flexible, be comfortable working and coordinating operations across cross-functional teams and have a strong commitment to excellence. The SPC role is a high impact role for young professionals determined to positively impact public health outcomes and allows for rich stakeholder engagement as well as operational leadership.
Responsibilities:
Program Implementation and Operational Coordination
- Provide day-to-day operational supervision, and support to District Program Coordinators, including joint planning on workplans synergised with ongoing state-level priorities
- Plan and lead weekly/ bi-weekly review meetings to monitor implementation progress, identify bottlenecks, recommend corrective actions, and follow-up on the action points decided
- Steer operationalisation and functioning of T1D clinics, and maintain progress trackers on readiness, implementation status, key gaps, and pending actions
- Support the State Lead with the phased operationalisation of clinics in line with approved scale-up plans and monitor progress against agreed upon milestones
- Conduct routine follow-up with schools and colleges for establishment and functionality of Madhuhaari Corners and support timely implementation of the planned activities
- Routinely identify low performing geographies/districts/clinics, and conduct visits to support DPCs in helping address the underlying challenge. To support it additionally, the SPC may build relationships with the govt officials at the state/ district/ health facility levels.
Monitoring, Reporting, and Quality Support
- Support implementation and routine use of standardised data collection tools, reporting systems, and government portals across divisions
- Ensure timely data entry on government portals, conduct periodic validation against source records/actuals, and escalate discrepancies or reporting gaps where required
- Conduct periodic data validation and field follow-up to ensure accuracy, completeness, and timely reporting of program data
- Support performance management, capacity-building, and quality improvement activities through regular feedback, coordination, quality assessments, and field validation visits in consultation with the State Lead
Coordination, Risk Management, and Administrative Support
- Build and maintain effective coordination with relevant state, divisional, and field stakeholders to support smooth and sustainable program implementation and timely execution of activities
- Identify operational and systemic challenges, support mitigation efforts, and escalate high-priority risks/issues for timely resolution
- Support alignment of activities with approved implementation plans and undertake additional operational responsibilities as required for smooth and sustainable program roll-out
Additional Program Support
- Support any additional or ad hoc activities/workstreams assigned by the State Engagement Lead to ensure smooth implementation and continuity of program activities across the state
- Provide state-level coordination support to the State Engagement Lead for stakeholder engagement, government coordination, implementation follow-ups, and reviews.
- Provide coordination, follow-up, documentation, and operational support for emerging priorities as required during program scale-up and implementation
Qualifications
- Bachelor's degree in public health, social work, healthcare management, social sciences, or a related field. Master's degree in public health (MPH) or Hospital/Healthcare Administration will be preferred.
- 5-10 years of experience in public health programs, healthcare operations, field implementation and program coordination, including experience in supervising district/program coordinators and health facility staff, task allocation, follow-up, and performance monitoring.
- Experience of coordinating multiple program activities/ priorities, operating under stringent timelines, and contributing to timely implementation of tasks across a diverse range of geographies.
- Experience of tracking key indicators, maintaining reports, and sharing timely operational updates.
- Experience of conducting programmatic follow-ups, identifying roadblocks, and planning and deploying course correction up until health facility levels.
- Strong communication and coordination skills for engagement with govt. officials at the state level, district level, health facility level, and across coordinating partner agencies.
- Experience of supervising field coordinators, jointly planning activities, and conducting programmatic M&E effectively. Experience of managing large field teams will be good to have.
- Experience of addressing operational challenges and escalating issues through relevant channels in a timely manner.
- Proficiency in MS Office, data management, and documentation.
- Demonstrated accountability, adaptability, and a collaborative approach to work.
- Ability and willingness to travel extensively across the program geographies, in discussion with the State Lead or Program Manager.
Note: This will on 3rd Party Payroll
Form Link to State Program Coordinator, Type 1 Diabetes – Here